Service Center

Real Reviews From Verified Customers

Lisa S.
5 out of 5
5/24/2026
Chris Pyle is the best service adviser I've ever dealt with!
Thomas D.
5 out of 5
5/23/2026
Friendly service, accurate estimates.
Doug P.
4 out of 5
5/23/2026
I was very pleased, Mr Pyle took great care of getting me checked in and explaining my problem. I will be coming back for all my service work!
Donald W.
5 out of 5
5/23/2026
Chris did a great job explaining what the issues were with my Highlander.
Debbie B.
4 out of 5
5/23/2026
Brandi found several discounts on the work that I had done on my car. I appreciate her doing this for me.
Dean Y.
5 out of 5
5/23/2026
Ellen and crew were spot on. Courteous, prompt, explained everything clearly. Made me feel a valuable customer.
Teresa D.
4 out of 5
5/23/2026
Ellen was very nice, professional, and helpful when I brought my vehicle in for service. She even recalculated my estimate to ensure that the individual services recommended by the technician were “bundled” and priced correctly for a 50k mile service. My visit went past 7pm, and she didn’t act annoyed or inconvenienced, although I’m sure she and Christian would have liked to get off on time. It was a great customer service experience. I would request Ellen again the next time I need service at Bob Tyler.
Curtis S.
5 out of 5
5/23/2026
Alan was very professional and took care of me the way that I expected her too. She kept me up-to-date.with the status of my vehicle and got me checked out very quickly. Thank you to the whole bob.Tyler toyota team.
Chad F.
5 out of 5
5/23/2026
Excellentl service
Deborah J.
5 out of 5
5/23/2026
Ellen was great! Made the process smooth and easy.
Jenny L.
5 out of 5
5/23/2026
Everyone was very friendly and nice service was prompt and completed quickly.
Geraldine S.
4 out of 5
5/23/2026
Nicholas Mathews was very professional kind. Explain everything that I didn’t understand. The added video is great!
Gerald M.
5 out of 5
5/23/2026
Thank you!
Christopher P.
4 out of 5
5/23/2026
Nicholas was super helpful with the entire process. I will say we have been dropping our car off for the last 4 years at the Toyota in FWB and have not received anywhere close to this kind of service from an associate. Truly and upstanding gentleman and I will be sure to leave a great review for your shop and send any friends or family to Bobby Tyler Toyota in Pensacola for all service and potential car purchases. Thank you again to your associate Nicholas for a smooth and quick assistance.
Luisito D.
5 out of 5
5/23/2026
Outstanding service by Ms. Sheila **** in handling and coordinating needed cylinder repair on my vehicle.
Leslye G.
5 out of 5
5/22/2026
Always pleased with the service provided by Greg Mann.
Phanechia H.
5 out of 5
5/22/2026
Greg Mann, was very knowledgeable on getting my car repaired
Penny F.
4 out of 5
5/22/2026
Brandi did a great job today.
Jeffrey M.
5 out of 5
5/22/2026
Greg Mann professionalism and caring about his job is what keeps me coming back to Bob Tyler for my vehicles services.
Carlos V.
5 out of 5
5/22/2026
The service to Bob Tyler Toyota and customer services is excellent and exceptional. Thank Toyota Team

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