Service Center

Real Reviews From Verified Customers

Dakota S.
2 out of 5
5/28/2026
I would like to speak to the general manager
Jim D.
5 out of 5
5/28/2026
Excellent service. Knowledgeable, efficient and courteous. I always ask Serenah Wakeman when needing services.
Shin K.
5 out of 5
5/28/2026
He was very polite and niceļ¼Ž
Paul J.
4 out of 5
5/28/2026
Greg Mann did a great job. You are lucky to have him.
Joseph J.
5 out of 5
5/28/2026
Good service done promptly. Great price. All in all a pleasant experience.
William B.
5 out of 5
5/28/2026
Outstanding service and greatly appreciated!
David U.
2 out of 5
5/27/2026
Service person in February disconnected fan
Kim S.
5 out of 5
5/27/2026
Great service from service advisor
Enrique N.
5 out of 5
5/27/2026
Good communication and service. Thank you.
Crystal W.
5 out of 5
5/27/2026
He’s great, all ways willing to help make my visit a smooth experience, and without hesitation he jumps in and makes you feel valid
Chris P.
4 out of 5
5/27/2026
Nick was very helpful. Nick went the extra mile & answered all my questions. He also made sure I had a rental vehicle to drive while the engine was being replaced. I will recommend Bob Tyler to all my many friends.
Matilda M.
1 out of 5
5/27/2026
There is an electronic issue with this vehicle. The first engagement did not result in it being rectified. The second engagement, less than two weeks later, was strange. The claim was made that the vehicle was in a collision and the repair was inadequate. The vehicle has never been in a collision and therefore never repaired. So then the claim was made that it had been in a collision hard enough to affect the sensors, with a recommendation to spend $450 or so to investigate. Instead I brought the vehicle to a collision center who verified that there has been no collision. There are no dents, no scratches and no component out of place.
Richard S.
5 out of 5
5/27/2026
Very helpful and professional
Sarah M.
5 out of 5
5/27/2026
Very friendly and did a great job. Excellent customer service!
Jon P.
4 out of 5
5/27/2026
I have absolute confidence in Gregs recommendations on my car maintenance.He is an excellent representative for Toyota and Bob Tyler..
Raymond D.
4 out of 5
5/24/2026
Serenah is very patient, courteous and customer focused. She make sure all my questions and concerns are addressed appropriately.
Nolan H.
3 out of 5
5/24/2026
Mr. Nick was great, he notified me of my still existing maintenance plan that wasn’t honored at my last Toyota dealership in Fayetteville, NC. Work was done quickly and efficiently. Oil change, tires rotated/balance, cabin/engine filter, and a transmission flush/refill all in about 90 minutes. Great experience.
John D.
5 out of 5
5/24/2026
Excellent, professional and expedient service
Pamela K.
5 out of 5
5/24/2026
Chris was great at keeping me informed
Vincent F.
5 out of 5
5/24/2026
I appreciate you guys handling my repair on short notice. Everyone was very helpful. Thank you

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