From the ti.e I arrived she was informative. She was very patient we me and she got my cell phone for me from my truck. Smile and eye contact is nice to see in customer service now days. Thank you I look forward to do business with you in the future
Professional, didn't attempt to coherce me into additional products. Very quick service. Please give her my thanks.
Nice experience. Just wish the app would have worked when I got the message about the inspection. Thanks
I have been dealing with greg for several years he is a great serviceman. I trust him , and that's really all that matters.
I was highly pleased with Greg Mann as my service advisor. He does a fine job.
I always have a great experience at every maintenance appointment.
Charles was very helpful, polite, and professional. Thank you
Super happy with Bob Tyler Toyota! Thank you Sheila and Crystal!
Greg is the Best...
Professional, knowledgeable, curtious.
It is always a pleasure visiting Bob Tyler’s, everyone is always very friendly , I get my services done in great time.
Fast and knowledgeable service
Thanks Brandi, for being on top of your game!
Christa was GREAT!! she was so prompt and helpful. she made sure i was taken care of and knew what service was done to my vehicle. would recommend her over and over again!
Gregg is a Awesome Service Advisor!!!!! Give that man a raise Bob!!! Or promote him to Service Advisor Training Manager!!!
Greg was very knowledgeable and friendly. I was kept updated during the entire process
I wanted to purchase my new tires from Bob Tyler so they would remain part of my scheduled maintenance. Greg did a very good job communicating with me and providing quotes for my new tires. He was also very responsive with scheduling my appointment & arranging for a rental car. I did not request a revised quote when I realized the final quote was for the previous/outdated version of the tire. I was under the impression that the difference between the two tires was minimal, unfortunately the price was significantly more expensive. The savings from purchasing the tires from another store would have offset the inconvenience of having to schedule 2 separate maintenance appointments for my truck. I am pleased with Greg as my service representative and the tires I purchased, but I will be more diligent in my research before I make another large maintenance decision.
Thanks,
Todd H Puckett
****-****-xxxx
A 3 hour wait for a tire rotation and oil change is unacceptable.
Brought my truck in for service and had a great experience from start to finish. The staff was professional, upfront, and kept me informed the whole time. They got everything done when they said they would, and my truck is running smooth. No surprises, no pressure, just honest and efficient work. Definitely appreciate the attention to detail and customer service. I’ll be back for future service.
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