Bob Tyler Toyota Auto Repair Service

Good, fast and reliable service.

Greg is always professional and takes good care of us when we come in for our service

Ill be back

Crystal and all other personnel were professional and efficient. They followed up on every call and request.

She's an awesome professional.

Crystal was very polite, pleasant and professional. She took the time to answer questions and to review my current warranty service with me. I was happy that I only needed to be there for an hour for my oil change and rotation.

I always request Crystal to guide me through my service visit. From my very first, she has always taken the time to setup my expectations and answer my every question, even when her workload is significantly elevated. She is the best and I highly recommend her to anyone in need of quality service management.

Phillip Woody was super!!! He was engaged and committed to ensuring that my car's maintenance was thoroughly done. He was easy to communicate with, knowledgeable and happy with helping. It was a great experience. He's definitely an asset for the Toyota Family of employees and customers!

Great Service!

Meghan was nice and helpful. I've been coming there probably close to 15 yrs I prefer to have the dealership take care of my car.

Absolutely satisfied!

Great Service Rep. I’ll be back soon !

She has always taken great care me and my Tacoma when there for service. She is the reason I continue to bring my truck there for service. All the maintenance my truck has received has been provided there. Thank you for her dedication to her job.

Serrina is the best!

When I purchase my next Toyota from Bob Tyler (coming up soon) Greg Mann should get the commission!

I have no idea what was done. I’ve left 4 messages for call back and received 0. The paperwork said due to the age and mileage of my vehicle it was not covered (2025, 15,500). I finally spoke with Cowboy today and will be in on Friday for answers. Worst service ever!

Great

I'm unsatisfied so far. My car had 3 messages on the dash. Check abs system, check vsc system, check brake system. Bring to dealership immediately 830am I show up for my appointment. I was told a diagnostic test would be ran. 11 am I get a quote for recommendation work to be done. None of the which had to do with the reason the car was brought in.I responded to the quote at 1120am. Nobody responded to me on the quote decline or from me leaving multiple voice messages so I went back to the location around 140pm. Then to be told they need to do an electric diagnostic test that will cost $510 instead. I leave around 2pm. At 330pm I received a message saying my car is all set to be picked up. I call the shop again and no answer. So I go back to the location around 345pm. Only to be told my car isn't ready. It was an error because a technician set the job as completed and it was not completed. It's now the next day at 11:44 am and still have no answer on what is going on with my car.

Ellen was great!

Ryan was very easy to work with and friendly. He made my experience with Bob Tyler Toyota and good one.