Service went well problem solved and they took extra time to make sure my concerns were met. Greg Mann has always provided get service and maintenance advice.
Dusti was sweet, but I waited 2.5 hours for a scheduled appointment for a simple diagnostic. Was charged more than was agreed upon and when trying to ask why I wasn’t given an option the pay what was agreed. Very hard to get ahold of someone to talk to about it and then when I finally did get ahold of someone a man was in the back room mocking me through the phone. When I asked if I was wrong he was mocking wrong in the background. Thought it unprofessional not only the wait time but also trying to get ahold of someone as well as adding fees for extra services without my permission
The lady who helped me was very knoledgeable and kind. I appreciated that!
Thank you so much for the confidence instilled by each person I came in contact with. Made my time very comfortable
Crystal has taken care of all of our Toyotas for years and is extremely competent, professional and customer-oriented! She can quickly identify the best coarse of action to take if there is a concern or problem. I've spoken with other customers over the years, and we all appreciate her reliable, steady and cheerful support!
Ellen took her time with me, when she checked my my toyota in for my 25000 mile service. This is my 1st trip to this location for several years. I plan on continuing my cars service, at this location.
Crystal did an awesome job! She was very sweet and I felt very comfortable leaving my car with her!
I’m not sure why I had to lose the tire rotation (5000 miles) in order to get the oil change done at 5000 miles
Explained problems clearly. Car was ready as promised.
Great customer service, my service advisor Woody, hooked me up with a very good discount. He even called and ran things by me! Great time!
They tried to sell me a blower motor when I knew there was just something in the blower motor because it ain’t my first rodeo with it. That would’ve been $550. Next they try to charge me a 20 something dollar shop fee and there was nothing extra. They used in their shop except a couple tools. They were gracious enough to waive that. The worker splattered food in my vehicle on the ceiling and luckily it was still wet enough to wipe off completely. It smelt like Asian food. I’m grateful my son noticed it up on the slider for the moonroof when he did… it would be nice to come in and not be having to pay for things I didn’t need… it would sure help me trust you guys more!
Serenah was terrific. Professional and pleasant. What a combination for am employee. Please give her kudos.
Serenah was excellent. There was some confusion about who my service advisor would be. I sat in my car for about 20 minutes after it was discovered that my service advisor was not at work that day
Give Woody 5 stars. Great customer service.
Thank you to Woody for completely answering all our questions!
Very professional and kept me informed from start to finish!
serena and the whole crew were great
Cap was nice and asked if I wanted the window wipers.
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