Crystal provided outstanding customer service today. She listened intently to all of my concerns regarding my truck. She Paired with a great service team duo and they diagnosed my truck's problem the same day. Very friendly and professional!
Fast and quick kind and considerate and listen to you and will comeback
Crystal was her usual friendly and professional self. I always request her. I am totally satisfied with the service. Thank you!
Mr. Mann was on time well mannered and took the time to explain the findings and next steps, 5 ????
Thank you for making my car smell so much better ????
Mr Peavy and all those that were involved were really helpful. I've purchased 2 new Toyotas from Bob Tyler and have been very satisfied with the vehicle and the service. I'm 80 and when you're my age you appreciate the help pride,determination and respect thank you for your service
Gregg is professional, through,well informed, kind.
The Best
Service was top tier. Open & transparent. Thanks!
Charles has the best personality, had explained everything very well, and made me feel good about the whole experience and wait time. Even the guy cleaning the coffee area was extremely nice. ????
Great job good communication
I have always been satisfied with my service until today ! My wife brought our vechile in today and she was very upset and called me ! I wa told one price when I was asking about my oil change and filter price and was charged another . Double the price ! I love Bob Tyler Toyato always but today we were a little disappointed!
Mr. Nick was exceptional and made me feel very comfortable and offered more than great service. He offered prayer in a time that I needed it the most.
My service writer Chris was fantastic. He fixed a tailgate problem that I have had for over a year. I had asked twice about it on two separate occasions and was given the same answer. But today Chris fixed it very easily. Obviously he knows things that others do not! My visit today was to change my oil at 20K miles which was done in very good time. However the replacement of my wiper blades took way too long, which was not Chris's fault, just a slow response time from others. It was like 40 minutes to change out the blades. That's pretty crummy really. Again, Chris is fantastic!
If you’re wanting me to complain, I didn’t appreciate having items from the glove box being left on the floor of the truck
Everyone was very friendly, professional, great customer service. I have to be honest I had a bad taste in my mouth when I had service done via a Geico claim however the team that helped me this time were amazing
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