Ellen was professional and transparent through the entire process.
Serenah Wakeman couldn’t been anymore helpful. I will definitely be back and I live in Panama City Beach and it was worth my time again to get service here.
Ellen was very professional and kind. She told me was maintenance that needs to be preformed on my vehicle. I will ask for her.
Greg Mann is absolutely awesome! He always has been and always is. He is the best and has always helped us out. Thank you.
I have been entrusting in Greg for years. Exceptional service guy. He’s probably been my service guy for over 10 or more years.
Charles was awesome!! He communicated very well and made sure i was taken care of throughout the process!
Greg was very courteous, friendly and professional. He went over everything thoroughly and answered all my questions. Christian was great too. Love the new system with the video Christian recorded to show me what was needed and why. Great visit overall!
Was done in a timely manner
I am still waiting for a copy of an invoice.So I can get you guys paid
Mr. Mathews did a phenomenal job handling the work I needed done to my vehicle. He was friendly, punctual, and moved with a purpose.
Greg is terrific, I have a high degree of trust in his advice
Brandi is attentive, honors customer values and is a lovely person who cares about Bob Tyler customers. She listened, understood our concerns and have the best service she's capable of. Thank you Brandi
1st when I come up to the dealership and got a complete price for my Transmission Service, I was told by the cashier how much it would be out the door and I told her that I would like to have the transmission filter replaced and she said it would be $45 more for the Transmission Filter and I said okay let’s do it and she up me an appointment for 6-24-26 at 11:00 am. I arrived on 6/24/26 and spoke with my service advisor and she told me that my vehicle does not have a Internal Transmission Filter and the dealer does not recommend a Transmission Flush, I said okay I still need a Transmission Service, out of all this my estimated still remains the same for a drain. I am satisfied because my service advisor got my wife’s Toyota HIGHLANDER in for a service. It took 2 hours for a Transmission service, but I feel that the drain and fill was a half of a Transmission service advisor. And I paid the same money for a half Transmission Service, versus a full Transmission Service!! But I’m so what happy, I will be back for service for my Toyota!!
Super helpful in navigating services and options
Bob Tyler Toyota’s Service Department is quite impressive. Very streamlined and efficient operation that services a formidable amount of customers in a timely fashion. I was very pleased with my visit. Thank you.
Was super helpful and kept me updated.
1) Speaking quality of the video was poor
2) When I booked my appointment via the call center I was told the last oil change I had was at 10k miles. That was not the case when I arrived. Please check the call center can view all history of a car for booking appointments.
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