Poor communication. Unresponsive . Expensive. Chaotic. Poor quality customer service. On my work order it stated customer had requested rear windshield wiper replaced and I had not made that request; I reached out by text and phone to clarify this and was met with unresponsiveness. I had replaced my own windshield wipers recently so thus service was really not needed. 2 additional suggested tasks I had done elsewhere 2 years ago. One task that I had asked to be done I had to ask whether it had been done or not . Bad overall experience. Want to try other places for my car’s service next time.
I did not have an appointment nor did I bring my car in today. So these messages are confusing.
He was very polite and a wonderful help! Will definitely return because of his excellent customer service.
Kandyse seemed quite competent. She kept
Me informed, answered my questions and was pleasant.
Very courteous, professional, and efficient.
1 -1+ hours for an oil change should not be 2+ hours.
Caleb is the best. He needs a raise!
Caleb kept me updated about the status of my vehicle. No complaints
I was there longer than expected but Mr. Moody was very nice and helpful with my service appointment and payment process. I usually ask for Paul Smith but he wasn't available at the time of my visit. Mr. Moody was very nice. I just hadn't planned on my visit taking 4 hours.
The service is always great
Mr Moody took good care of me making sure my car was serviced and notifying me when complete.
Representative was not able to find extended service agreement I purchased & was advising $300+ of services needed. When asked about my agreement, I was asked to “send a copy”. It’s paper and not easy to find. Not a great service experience.
Samantha was a tremendous help and kept in great contact with me while my truck was being serviced. Great job!
Always good service. Very efficient. Staff is very respectful.
Jeromy was so honest and real on a super-busy day the week of Christmas. I just needed a battery, and two hours is not ideal, but understandable.
Fez is a great service writer. He’s very polite, knowledgeable, and eager to assist. You’ve got a winner there!
The car wash bends my whole license plate for the second time. No one told me car was ready
Another nice lady checkede out
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