Wheel alignment was quoted at $160 tire shops quoted at $100 Paul looked up our vehicle and relayed to my wife that we have 4 more oil changes left on our maintenance program our vehicle has 65,000 more miles and or 44 months left . Now she asked for Paul to review our past oil changes and see if we paid for services that was included in our prepaid maintenance plan . I believe we have. So going forward I will be taking our vehicle to get serviced. As it may be they are saying things that I know are not true . And plus if I want extras I can determine that at the time it is there.
Great job, thanks for staying late to let me pickup today
I’m not happy, I waited 3 hours for an oil change. Upon me dropping the car off at service, I told the tech I was having issues with connectivity /navigation. He told me to speak to my sales person- needless to say it wasn’t addressed.
He was very kind and helpful about sharing the information about the repairs that were going to be needed on my car.
The service took much longer than usual, a little over two hours for the typical maintenance. I don’t consider that the customer service reps fault, but did want to communicate that it seemed a bit long for a designated service maintenance appointment. Thank you.
Parts were replaced that were not damaged or necessary to be replaced. A wire that was chewed in half was taped together with black tape and was the source of the problem. We paid for a new compressor and it was not necessary. I am expecting money back from this incompetent service that was performed
John was very polite and professional.
DeAndre was fantastic ar explaining my inspection report and providing options.
The technician didn't not close the tires ???? caps close enough it came off while we driving.
Kandyse Niece was excellent to work with regarding our timing belt replacement in our 2003 Land Cruiser. She is sincere and easy to talk with. My husband and I look forward to working with Kandyse in the future.
Nothing was diagnosed after being there all day.
Yes very satisfied it was a pleasure meeting Chris. He explained everything about the days service and everything he said was completed. Very easy to talk to and has a really cool mustache.
Fawaz was the person I worked with. He was very polite and a nice job of interacting with me!
Thank you again for all your professional and great work thank you!
Very knowledgeable and polite young man. Thank you for your assistance.
Paul was friendly, helpful and knowledgeable answering my questions. I was very pleased with the customer service
Es gran Person Attention, One Hundred percent, as nice men Very Happy de Work He’s Very Happy
Recall took way longer than expected
I got excellent service he got me in and out in a reasonable time is attitude was perfect. He answered all my questions.
Samantha was very e waiting room and no one told me it was finally done. Had to find someone in a service office and ask what was going on and he tracked my truck down and said yes it is indeed done. Just not what I expected after buying a $93000 truck.
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