Toyota of Murfreesboro Auto Repair Service

Good Job !!!

Jeromy does excellent work.

Jeromy Horsley is very courteous, knowledgable and in my opinion one of the best service advisors I've had the pleasure to work with. This dealership is fortunate to have him, a asset.

Andrew was very personable & explained everything in detail. Kept me informed in my car when it was ready. Took his time and was focused on me and my car servi

Robert was very efficient and accommodating. I appreciated his help very much.

Andrew was awesome!

I had a great experience l was always informed on the work being done on my car. Thank you for your service.

Andrew was professional,polite, and curtious.

Service done well and quickly

Good job Andrew!

Andrew was very friendly and efficient. I am very happy with my visit.

I used the shuttle service to go to an appointment. I knew my car would take a long time to complete so I had the shuttle help me with this appointment. Once my appointment was complete I text through the automated system that I needed a shuttle. After no response for over 12 minutes I called the dealership no one answered in service department so receptionist took my message and said she would hand deliver it to Robert. 30 minutes go by and no response about being picked up by a shuttle. I left messages and no one ever got back to me nor was I picked up. I had to find a ride on my own back to the dealership. Robert did not take blame instead he said the shuttle driver said I had a ride. He told me he saw the message but the driver said I had a ride. I told him I reached out multiple times. Your responsibility is to contact me directly not take someone else’s word. It was like he didn’t think he was in the wrong since someone told him I was good. Never reached out to confirm. I am highly disappointed in the way I was treated.

Everything was done in a very timely manner. I did not have to wait long and was given a detailed form telling what they did. Was very pleased with the service

Thank you.

Thank You.

Service technician was great but it took months to get parts in. This takes away from ownership experience. Needs management attention.

good service

Wonderful service. Paul was informative and very courteous. We are very impressed with the service. Thank you!

As always, truly exceptional service

Very good service.