I went through Toyota app to arrange service. No problem. They suggested to have recall on truck taken care of. When time reached 3 hours, asked service rep estimate on time remaining. He made a call and told someone vehicle was logged in at 7:21 am. Estimated time to finish lest then hour. After 1.5 hours later mechanic entered service associate office and was terse with service associate. He left and associate called me in. Informed me for future visits not to schedule service work on Saturday. I was told recall could be taken care of during visit. Not a real impressing visit. I just hope 10,000 mile service completed.
Fawaz was so friendly and helpful. Thank you for all your care in servicing our vehicle!
Great job! I got the service done faster than I expected and ended up getting a deal for future oil changes. Will be back for sure
Fez was very professional, and we had an amazing experience today. We love coming to Toyota of Murfreesboro. Everyone remembers our names and we are always pleased with the pricing. I met Yoshi today, as I was watching him work on my Tundra. He took special care to do everything professionally. He was very polite. I was impressed today with Fez and Yoshi. They are amazing!
This gentleman took me from having a Very Bad Day to It's Not As Bad As You Think! From getting AAA to jump my car at 7:45, to OReillys diagnostic saying crankshaft sensor and get it fixed soon (when I had a million things on my plate) to being told the price of the diagnostic, (eek! Come down on that price Toyota, the Pandemic, Global Inflation, Politics, and So-Called War shouldn't make it that expensive), to in and out in RECORD time on a FRIDAY at that! I couldn't be happier with his service! He was calm, hopeful, on point, and (before we knew the problem), listed possible solutions to my pending hunger issues when lunchtime arrives. He answered every question, even the ones I didn't know I had!
Look, I've been coming to your dealership for years, with my Rav, my daughter's Rav, and my son's Tacoma. Mr Anbar has given me the best service that l've ever received there. Kudos and accolades to him. He will definitely be the one we ask for from now on. Don't lose him, as it would definitely be a loss for your dealership!
Y’all are the ‘best of the best’ in your industry. Thanks.
Very pleased with Kandyse.
Waiting to hear back on when they can resolve my issue
Oil/ filter change, tire rotation, and wash took only 40 minutes.
Outstanding! And appreciated. (Usually takes an hour and a half)
Fawaz provided an exceptional job, super friendly and knowledgeable, thank you for his great service
Kandyse is a great service advisor. Always keeps you up to date on what's going on with your vehicle.
I really appreciate how knowledgeable Earnest is and everytime it is always a joyous and smooth experience.
He was very friendly and informed. Kept me informed on what was going on. Definitely will be back
Very professional and service was fast, nice waiting area.
Paul is always pleasant and professional also the delivery service to and from work is a blessing
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