Andrew was great, went above and beyond.
Marie answered all my questions and was able to fit me in same day and my truck was ready in a few hours. I couldn’t have asked for better customer service.
He is excellent at customer service. He was very friendly and knowledgeable.
They did great job on my vehicle and ken got my questions answered about my service contract
Ken was fantastic. I appreciate the great customer service.
Amazing help by Robert Santana! Efficient communication and great customer service! Would definitely like to be helped by him again! Great work can’t say enough just how helpful and kind he was!!! Definitely coming back to this Toyota dealership again!!
Fawaz took good care of my car needs, I recommended him to all my friends, he took the time to understand my car issues and addressed them promptly. Fawaz’s knowledge and costumer service exceeded my expectations.
It took nearly 2 hours to get my oil changed even though I made an appointment. Then after waiting so long I had to look for the advisor because I had not received any update. When I sound him and we went to his office. He immediately tells me I may lose my lifetime warranty benefits because I missed the 120,000 service. I don’t recall being told that. When I started asking if I had declined the service previously, he started telling me how this is my responsibility and suggested I read my manual.
I have come there to get my car serviced for 3 years. I would expect to get help/guidance from my service advisor. Not to be blamed for not knowing about repairs and maintenance schedules. He even had the nerve to suggest writing all of the service requirements on the back of my receipt. I did not care for his tone and I was late to work.
Efficient service, very courteous
Andrew is the best service advisor I have ever had!!
Everything was good thanks
Andrew was friendly and engaging from the first and later I saw him at the grocery store and he was just as nice off the job as on the job!! He represented Toyota of Murfreesboro very well. He went “above board”explaining what I can expect in future visits and even wrote it down for me. He offered to help me with future trips to Toyota of Murfreesboro and said I could ask for him.
Brittany was attentive to my service needs. She is a highly professional
Team member. I look forward working with her on my recall in the near future.
Thanks for not Being one of those high pressure mechanics
My driver side floor mat was covered with crud and grease. I just had the car detail. The operation of a car feels great.
The car wash left white residue spots all over my car body which had just been washed the day before the service
Great service! Very professional.
Why did it take 3 hours to change a tire
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