Recently gave my Toyota to my daughter for college. Fez continues to take care of my family. Cannot say enough nice things of Fez.
Paul is always kind, helpful, and understanding
Paul is by far the best you have. Always great transparency and communication. If he is off when I come in, I will reschedule. Love that man!! 5 stars ⭐️⭐️⭐️⭐️⭐️
Marie is the best she even feed my kids
Job well done would be an understatement! Jeromy worked me in without an appointment a day after I got in contact with him about the issue I was having. I could go on and on about the top notch customer service I received today by Jeromy and his crew. It feels nice to be taken care of by people who take pride in their work! After getting the run around by my local dealer, it was no problem to make the 2 hour drive to Murfreesboro to be taken care of by the best!
Keep up the amazing work, and I thank you!
Fez communicated next steps. The No is because your technician caused an additional issue with my sunroof and now I have to make another trip to have him try to fix it - and… I brought the car in with the inside cover closed at the least the tech should have attempted to close and document it is now malfunctioning. Also, not Fez but yet another complaint by me of Jeremy…. His dismissive attitude is so unprofessional. If Toyota sends me a text about Tire Scan and I inquire about it - please don’t dismiss it as just the welcome text… when I clearly am reading and showing you what it says. Fez after this frustration came to explain it’s a new system with glitches.
Professional and attentive, informative abt future maintenance and vehicle was done in very good time
The service advisor (Deandre) was great.
Everything went as expected. Vehicle finished on time at the expected. Great job to Paul Smith and your technicians.
Fawaz was extremely helpful in getting me in and out as quickly as possible while being friendly and courteous as well.
Steve the driver of the shuttle van as awesome as well!
I had a great experience at Toyota.
Very good experience with Paul he is always professional and respectful
David was kind and helpful even throughout still learning, he handled everything well. He was honest and got the job done. Thanks, David! Appreciate you
I am always pleased with the service provided at Toyota and with how helpful Fez is in making appts and keeping us updated on work being done and what's needed to be done on my Tacoma!
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