Thank you. Excellent work
Very professional, friendly and helpful.
Waited three hours and nothing was done. They knew I had to be out of there in time to pick up my wife from dialysis.I had to hunt a service rep down to find out what was going on. He told bring it back tomorrow. This is the second time this service department has screwed me. I’m going to contact someone at a corporate level.
Excellent customer service from DeAndre
service on the vehicle was satisfactory.
not pleased with the response to my request to disable the seatbelt alert.
Toyota does not provide a method to disable, rather refers customer to dealer to disable.
Kandyse was very prompt and friendly. I appreciate her on a job well done!
Fawaz was an exceptional advisor. Great communicator and very helpful.
Chris was excellent to work with! He was great at communicating and explaining everything! Highly recommend Chris!
Chris did well on advising filter replacements against pollen as I suffer from mild allergies, thank you
This was the second time that I had to bring my car back for ceramic because it was not done correctly the first time. I also noticed that one of the brackets had come off in the backseat, and I asked for that to be put back on, which it was not. The young man who did my ceramic this time did a good job. Melody was super nice and helpful. When I picked my car up, Melody asked Candace if service could snap the bracket on, and she seemed very put out with Melody, trying to explain which bracket it was. Candace‘s response was, service is busy so no, they can’t. I understand being busy, but she just seemed very bothered, which is very unprofessional in my opinion.
Fawaz was very helpful and guiding me through different options and answering my quetions.
Had very limited communication on the status of our vehicle throughout its service.
Chris was very professional, answered all of my questions and was thorough with his explanation of the service needed. I appreciate his kindness and his expertise.
Andrew was a pleasure to work with. He was very informative and helpful.
Andrew is AMAZING!!!!!!!!!! He is efficient and knowledgeable!
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