Fast service and friendly technician. Droppd off vehicle the night before and it was finished by my appointment time of 10am. Much appreciated!
My truck was in for about a week. Selena kept me informed on the progress the whole time and the eta for return was spot on.
Your 3% credit card fee on the total cost of the invoice is a scam. If you must charge this fee perhaps consider a set cost. It is the cost of doing business and you have enough “miscellaneous” cost already built into your prices!!!!
Thank you!
Salena was great!
Sam did an excellent job of re-tapping the threads on my Tacoma so that I could install a bed step.
Selena was very nice and made me feel very comfortable. I would come back to Westside Toyota and work with her again.
Thanks - Aaron was very helpful!
I didn’t get a window cling with the next service date and mileage on it this time. Other than that it was very good.
9% add-on charge without informing ahead of time is egregious. Services were well-done, but paying a higher-than-average install fee with no heads up on added fee isn’t good business practice.
Selena was great. I would love to have her as my service rep every time. Clear communication, professional, friendly. Give her a raise.
It appears they gave addressed all the problems. You have me sold on Toyotas.
Your GM needs to publicly recognize Adrianna for her exceptional service.
Everyone was great! Super fast and super easy!
Every one was very personal and polite and did a good job in customer service.
The one area of improvement would be the sound quality of the video sent to my phone from the technician. With background noise I was not able to understand what he was saying.
Also I was disappointed that when I asked it there were any discounts for Seniors or AAA there were none.
Over all experience was good. Thank you Ed
The service team is always top notch and knowledgeable.
Awesome and friendly service
Tire rotation was not completed, only the oil change
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