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Real Reviews From Verified Customers

Service Center Review Summary

5 star 133 reviews 70%
4 star 29 reviews 15%
3 star 9 reviews 5%
2 star 10 reviews 5%
1 star 9 reviews 5%
Review Us
Carolyn H.
5 out of 5
4/24/2026
Thankful for Eric Allsbrook. He represented Toyota of Roanoke Rapids well. He was professional and courteous throughout my experience.
Dwayne T.
5 out of 5
4/23/2026
All was good
Vicky D.
1 out of 5
4/22/2026
Got charged for tire balancing when I purchased the tires at Toyota of Roanoke Rapids
Bruno S.
5 out of 5
4/21/2026
Very satisfied with Mr Eric Allbrooks!!!
Brinda R.
5 out of 5
4/20/2026
Jazz was very courteous and precise.
Tamara B.
4 out of 5
4/20/2026
Grest!
Terri H.
5 out of 5
4/17/2026
JJazz was very friendly and professional. Answered both my and my wife's questions and concerns regarding our vehicle. Thanks Pat Harper
Anita L.
5 out of 5
4/16/2026
No major comments everything good
Milo S.
5 out of 5
4/14/2026
Very professional
Carl R.
5 out of 5
4/14/2026
Friendly, positive, helpful
Tussie P.
5 out of 5
4/14/2026
My First in the facility and I love it. Keep the ???? ???? ???? ???? ???? shining!
Ronda C.
1 out of 5
4/13/2026
My appointment was for a tire rotation and oil change. I arrived early and still waited one hour and 40 minutes past my appointment time for my car. If the technician was that far behind I should have been given the opportunity to reschedule. The wait time for my service was unacceptable
Robert P.
5 out of 5
4/13/2026
Great job
Jessie H.
2 out of 5
4/10/2026
The services provided by Jazz were excellent. I had an issue with the service management by not contacting me and the warranty as they should have and working slowing on my vehicle to increase the amount due. Then when I asked to talk they didn’t come and just kept sending Jazz to do THEIR job.
Leesa S.
1 out of 5
4/10/2026
It should not take over 2 hours for an oil change, tire rotation and engine filter replacement with a scheduled appointment
Billy G.
5 out of 5
4/10/2026
Great visit. Great folks
George S.
5 out of 5
4/10/2026
On time service. Got me out
Major S.
4 out of 5
4/8/2026
No comment at this time
Anishwar B.
4 out of 5
4/3/2026
I found Jazz very sensitive and empathy to my needs.She is a asset to Toyota dealership.I wish her the best in her career.Her workshop Manager should take some lessons from her.
Bettie B.
5 out of 5
4/3/2026
Great Service!!

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