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Real Reviews From Verified Customers

Service Center Review Summary

5 star 153 reviews 52%
4 star 65 reviews 22%
3 star 14 reviews 5%
2 star 30 reviews 10%
1 star 30 reviews 10%
Review Us
Tammy W.
5 out of 5
6/7/2026
She was informative and friendly!!
Clinton H.
2 out of 5
6/6/2026
My vehicle won’t start after the service was “complete”
Randy M.
1 out of 5
6/6/2026
Spare tire want out back under the truck. It was put in truck bed.
Jimmy P.
5 out of 5
6/5/2026
Friendly, helpful, nice person to do business with. Upon completion of work, she went over everything and answered my questions to my satisfaction. Overall, a very nice person.
Sharon L.
5 out of 5
6/3/2026
I was very happy with the service I received from Morris Smith Ford. Rachel was wonderful. Top of the line service. God bless all of u for taking care of my car. Thank u to all that had anything to do with my car.
S M.
1 out of 5
6/3/2026
The estimate for the additional work needed on my vehicle was VERY misleading. It clearly stated STRUTS when the amount quoted was for only 1 strut.
Michael L.
5 out of 5
6/2/2026
Excellent service. You guys are the best.
Jacqueline B.
5 out of 5
5/30/2026
Thank you Cody. I was so glad that you was able to Service my car, without an appointment. Thank you so much Cody Hunt.
Jordan M.
5 out of 5
5/30/2026
Rachel was awesome, very kind and helped make the day better with her warm personality. She definitely deserves a raise or something like that
Larry V.
4 out of 5
5/30/2026
Richard was able to fit me in for service and identified a condition that couldn't wait until I returned from a lengthy vacation,which he took care of.
Commercial G.
5 out of 5
5/30/2026
Chantel was communicative and helpful.
John G.
4 out of 5
5/24/2026
Shantell did an awesome job. If she did not know an answer she went and found out. I was very please with that. It took longer than expected, but sometimes that happens so I am ok with that this time.
Michelle S.
5 out of 5
5/23/2026
Great customer service!
Demetrius F.
4 out of 5
5/21/2026
I was provided detailed information about the services performed, as well the time I can expect to have my vehicle returned.
Walter C.
5 out of 5
5/21/2026
Thank you for being speedy
Angela W.
4 out of 5
5/20/2026
Thanks Shantell!
Jessica H.
5 out of 5
5/20/2026
Thanks for all of your help!
Aaron P.
5 out of 5
5/20/2026
Cody was very professional and personable. The team got me in and out quickly.
Chris P.
4 out of 5
5/19/2026
No issues, you all were very helpful. Thanks!
Richard M.
1 out of 5
5/19/2026
An oil change/tire rotation shouldn’t take almost 2 hours. That was disappointing

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