Inspection system was down, necessitating another appointment. Jamie handled the situation well.
Our customer service experience was top notch. Thank you!
My service experience was Excellant.
Exceeded expectations.
Matt was very good and very thorough
Great service. Some differing opinions as to what is required to maintain factory and lifetime warranties on vehicles with low mileage use. Sales manager said every 5k miles or 6 months to rotate the tires and every 10k miles or 12 months for oil changes.
My first time owning a Toyota . I have been a ford owner since I started driving. So far I am very pleased. Having the investment that the owner just brokered to do manufacturing in America has me more excited to want to stay with Toyota. Good job and thank you.
I am very pleased with the way she does business and also things I had done with my vehicles in the past
Matt was kind, attentive and helpful! Enjoy coming to Laurel Toyota dealership.
Jamie was very professional, helpful and kept me informed.
Jamie was terrific. Verified everything i wanted done. Very quick to call to explain what was needed and recommendations. Car was taken care of by service team I trust. Thank you.
Service advisor and tech were awesome. Very impressed. Thanks
Another great experience at Laurel Toyota. Matt did an excellent job from the time I arrived until my service was completed. Completely satisfied.
I love the work you don i feel i am driving a different Toyota
Never had a bad experience at Laurel Toyota.
The service staff and service are excellent. They are very friendly and top notch service. Thank you!
Everything went smoothly. I waited on my car while it was worked on. I had coffee and a donut. I was updated once by text and once by a serviceman. I was told my recall could take 2 hours and if I wanted to go someplace they would give me a ride.When my car was completed they washed the outside and swept the inside. He explained what was done and what I owed. Was I happy with the. service? Absolutely! Thank you !!!!!!
Excellent professional service
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