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Real Reviews From Verified Customers

Service Center Review Summary

5 star 222 reviews 65%
4 star 84 reviews 24%
3 star 6 reviews 2%
2 star 15 reviews 4%
1 star 16 reviews 5%
Review Us
Laura Y.
5 out of 5
6/3/2026
Great, prompt service.
Richard M.
5 out of 5
6/2/2026
Laurel gave me top notch service.Thanks so much!
Donna H.
5 out of 5
6/1/2026
Laurel Toyota has always treated us well with courteous customer services & great vehicle service, Alan Mickinak was terrific by keeping me informed about what was going on. And the car wash at the end is a nice touch showing customer appreciation.
Alex P.
5 out of 5
5/29/2026
Despite computers being down, the staff was welcoming, quick to assist, and it was overall a pleasant experience.
Dennis M.
5 out of 5
5/29/2026
Jamie was very thorough and pleasant.
Gregory K.
4 out of 5
5/29/2026
Thanks, Matt. You make maintenance easy.
Norman T.
5 out of 5
5/28/2026
Alan is very kind and kept me well informed during my 6 hour wait.
Ronald S.
4 out of 5
5/28/2026
Thank you for a great first service. I needed to have my e brake warning reset but I’m not blaming the tech or dealer. They took care of it and cleared the code immediately. Thanks again!
George R.
4 out of 5
5/28/2026
I’ll complete the survey
Kevin M.
4 out of 5
5/27/2026
Na all is good
Brian D.
5 out of 5
5/27/2026
Great service
Michael H.
5 out of 5
5/27/2026
They did an excellent job! Very professional
Ronald B.
5 out of 5
5/26/2026
Alan was great—very thorough. Thanks!!
Eileen G.
5 out of 5
5/26/2026
Jamie is always pleasant and knowledgeable.
Tracy D.
1 out of 5
5/24/2026
I waited over an hour and half for a tire rotation that cost me close to $30
Randy W.
4 out of 5
5/23/2026
Overall experience was hassle-free. Service door was locked when we arrived but fortunately an employee in another area helped us get our car
Cathi O.
5 out of 5
5/23/2026
Alan was exceptional. He was friendly, polite and came to find me in the waiting area when i arrived early. I hope he is there every time I need service!
Marcia H.
3 out of 5
5/22/2026
Sad that inspection and review of issue took nearly 3 hours. And I have to go back when replacement parts arrive. Hope it won't be another 3 hours.
Grace H.
4 out of 5
5/22/2026
Fantastic dealership
John K.
5 out of 5
5/22/2026
Alan did an excellent job!

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