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Real Reviews From Verified Customers

Service Center Review Summary

5 star 271 reviews 65%
4 star 93 reviews 22%
3 star 11 reviews 3%
2 star 19 reviews 5%
1 star 20 reviews 5%
Review Us
Brian R.
5 out of 5
2/21/2026
Extremely satisfied with my service on my 4Runner.
Travis W.
5 out of 5
2/21/2026
Jamie is a true professional! Knowledgeable and kind, don't lose her!
Teri B.
4 out of 5
2/20/2026
The Team, starting with Matt Horner, did so much over and above what I expected. Matt was super helpful retrieving my insurance and registration information (even printing it for me to have); washing my car and vacuuming; Shuttling me. Best yet was the very reasonable price.
Martin K.
5 out of 5
2/20/2026
Alan did a supper job! Was very service oriented!
Tom L.
4 out of 5
2/20/2026
The undercoating job was done very well. Nice thick coverage. The ceramic paint protection also looks great. The mud flaps were installed and look very good. So far my overall experience at Laurel Toyota has been excellent. I'm looking to buy a new Corolla Cross in the next couple years, and I'll definitely check out Laurel Toyota.
Bruce B.
5 out of 5
2/20/2026
All went well.
John R.
5 out of 5
2/19/2026
Thank you for the fast service. Always happy with service
Charles S.
5 out of 5
2/18/2026
Alan was friendly competent and efficient. Pleasure doing business with him.
Tom L.
4 out of 5
2/18/2026
Steering wheel is centered perfectly now. My experience at Laurel Toyota so far has been excellent. Very friendly staff. My only minor issue was the courtesy car wash. It looked very rushed, entire sections on the sides were missed. But at least it was free.
Pamela M.
5 out of 5
2/15/2026
Always treated with courtesy & professionalism. Always a great experience.
Barbara B.
5 out of 5
2/14/2026
I was very pleased with the service and Matt was very professional. I would definitely recommend Toyota services!
Tanner D.
5 out of 5
2/12/2026
Your service advisor team is night and day better than the old team. They’re great to work with
Kevin W.
5 out of 5
2/10/2026
Nice group of people
Kathleen M.
5 out of 5
2/10/2026
Good service as always
Kevin G.
5 out of 5
2/9/2026
Matt, very helpful. Professional and also answered other questions relating to dashboard features. I appreciated his helpful information and would use your services in the future.
Joseph S.
5 out of 5
2/8/2026
Very nice people quick service.
Candace M.
5 out of 5
2/7/2026
Alan and the entire team was wonderful! The service staff is the best! Been going there for years and always fair, kind, and helpful!
Alexis S.
5 out of 5
2/7/2026
It’s a great experience every time I come in thank you guys!
Arlene R.
5 out of 5
2/6/2026
Great service from beginning to end as always. That's why I have been a customer for over 30 years
Paul H.
5 out of 5
2/6/2026
Jamie is very efficient, and always does a great job.

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