Good job and well taken care of
Matt is awesome! Takes great care of me and my car!
Jamie is an excellent represented of your organization. She is part of the reason I bought my current truck from Laurel Toyota.
Always GREAT & RELIABLE service from Laurel!
All went well. Very happy with the service.
Great people to work with
As always there, everyone is top notch at their job and very friendly.
Very professional and courteous.
Everyone takes great care of me and my car! I can’t say enough good things other than keep up the exceptional work!
While not requested and definitely a courtesy, closer attention to the car wash job the service guys do. There were large, multiple spots missed on both sides of my Venza. I went through a car wash on my way home.
Always received great service.
Jamie is amazing! She always listens to your concerns. She is kind,caring, sensitive to your time and needs. She is very helpful and accommodating. She has assisted me for many years and is the best one in service! Matt is very helpful and kind as well. It means a lot when. Someone from service listens to you! Much appreciated!
Rescheduling an assigned next service date on your app could be more user-friendly
Jamie does really well back there, she is good with the customers and has a very pleasant way about her....
Yes. Good service. Plus Thank you for washing the car.
Virginia
Smoth sailing start to finish.
I didn’t know you only had minimal staff for Sat. service. I’ll have to make another appointment to get the two issued worked on.
Put completely diggerent wheels on my truck which was jot balanced to even see if that was the problem then reballanced my wheels on my truck which made it worse the tech had a pile of 1/4 ounce sticky weights on my back wheels was way outta ballance then I proceeded to take my truck to carmans tire had to take more outta my time and money to pay them to do the job right as they were so far outta ballance but carmans tore got me fixed up and job done right
Matt and Brent were tremendous, the service area was swamped and many people in service waiting area as well , but Matt, Brent and your toyota team stayed the calm, cool course, collected & delivered on their promise to fix my problematic nail hole in back passenger tire... We all decided that a new tire was for the best and a very safe & smart decision..Thank You...
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