In and out in under an hour.
Excellent customer service
Very nice staff. Felt very welcome and I know my car is always taken very well care of.
Melissa has always been so helpful to me. She rocks!!
Everyone was very friendly and incredibly helpful! I had one question about the lighting throughout the car. They have to me to pull my car up and two people stayed with me until they figured it out. I was so impressed!
My husband brought the van in for service which because of work schedules, I normally do. He was v offered a wash after service which he accepted. IHe assumed that would add maybe 10 minutes on to the time frame. 45 minutes after service was complete, it still wasn't washed. My suggestion is to give the customer a realistic time frame for the wash or be sure it can be done right after.
I have dealt with KIA service departments for over 14 years. Michelle & Latoya are the best service advisors I have ever worked with.
The warranty service is always handled flawlessly. The staff are professional and extremely knowledgeable, and helpful.
Great customer service and prompt maintenance. Thank you!!!
Ms. Ali provided exceptional service and her and Mr. Craig are the reason why I’m making Kia Country of Hilton Head my local service dealership.
Given my recent experiences, I no longer have any confidence in the integrity or service quality of this dealership. I have lost all trust in your operations and am currently in the process of filing formal complaints with the relevant regulatory agencies regarding your business practices.
Attendants are always friendly and service is always done correctly. Plus, the car wash is always a plus. And I always recommend KIA to my friends. Best vehicles I have ever owned.
William
Melissa is thorough and efficient. She even knows my name when I walk in.
Always extremely kind and helpful, some of the best customer service I have ever experienced.
Melissa is always great and just another example was today - as there was a slight issue with my window seals - and and she fixed them within a few seconds. And then got my car in and out of service within an hour, as promised!
Apparently warranty is made nothing to your company. He wasn’t raising his voice. Alone and filled the space.
All the staff were pleasant and very helpful and I’m satisfied with the service to the car.
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