Service Center

Real Reviews From Verified Customers

Sam D.
5 out of 5
7/17/2026
I was very satisfied with the service and thanks you all for your service ????
Art .
4 out of 5
7/16/2026
The car runs great. I was surprised at the cost. It is what it is.
Tameka H.
5 out of 5
7/16/2026
Thank you Melissa, you always does an excellent job and demonstrates great customer support and services!
Theodore D.
5 out of 5
7/16/2026
Excellent Service with a smile.
Kathryn R.
2 out of 5
7/15/2026
I am very happy with the service department but would make a suggestion that it explicitly states that if you schedule services online, it is considered a “drop off” as I was told I could not wait for my vehicle in the waiting area for this reason. The estimated time was several hours, which I would have been happy to wait for. Instead, I had to schedule an Uber to and from the dealership for a car that was ready in less than two hours. It was a lesson learned for me, but is something I was unaware of in the nearly 3 years of scheduling service at your dealership.
Cynthia B.
5 out of 5
7/15/2026
Thank you. Please update my phone number to ****-****-xxxx. The phone number ****-****-xxxx is my husband‘s phone number and would be the secondary contact phone number.
Connor R.
4 out of 5
7/15/2026
Ms. Melissa was an absolute pleasure to work with. I was driving back from Florida to North Carolina when my car broke down. She was extremely accommodating and kept me updated every step of the way. There need to be more people like Ms. Melissa! Her service was second to none and I can’t thank her enough for all of her help.
Vicki C.
5 out of 5
7/14/2026
Went well
Marcia H.
5 out of 5
7/14/2026
Service was done in timely manner and staff were great. Thanks
Robert J.
5 out of 5
7/14/2026
Thank you Kia Country of Hilton Head for your professional and efficient service
Kayla B.
1 out of 5
7/13/2026
No one has contacted me yet from management as requested!
Gerard D.
4 out of 5
7/11/2026
Alison was very helpful. Unfortunately I was in a bind, my car broke down the day before I needed to leave to come back home. Not only was she able to work me in, my car was finished before noon which is when she estimated. I am so grateful. She was pleasant, helpful, and even delivered a clean car.
Ernestine J.
5 out of 5
7/10/2026
I am satisfied with the service and won't to thank Allison for working with me
Cheryl S.
5 out of 5
7/10/2026
Absolutely. Alison is always so pleasant and helpful!! As a matter of fact all of the ladies at the service are amazing
Gail M.
5 out of 5
7/10/2026
Great job with BeBe love everyone beautiful people
Toni C.
5 out of 5
7/10/2026
As usual, I was treated by your personal. ALLY, the person who usually checks me in and out is always helpful to me. Probably because we are both GA Bulldog fans!
Brenda V.
5 out of 5
7/7/2026
Melissa is always professional and courteous, we love the service we have received from her.
Jeremiah R.
5 out of 5
7/7/2026
Everyone at your kia dealership is the best I will continue to to bring all my business there There.thank you all for dealing with all my Concerns. Kia of Bluffton SC is top notch.
David M.
2 out of 5
7/7/2026
I love Melissa but this is my third trip for the same thing and still not fixed. Not Melissa’s fault.
Grace A.
5 out of 5
7/6/2026
Ali is Awesome as always. I thank the mechanic for his work. Thank you for the water and Gatorade.. Grace

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