I did miss not getting the video from the person doing the work. I always appreciated those. Otherwise, everything was great!
Bill great job with updates on my car. And each items when parts would be in and customer service was the best I ever had bill info me each day with updates
As always, thanks a lot to Christian and the rest of the Suntrup Nissan crew! Everyone is always nice, friendly, professional, helpful, courteous and kind! Appreciate you guys! Peace, God Bless! Out. ????????????????????✌????
Shelby Beeson was phenomenal. Customer service was on point. She was very helpful and friendly.
Very helpful with concerns I had about my vehicle. Good communication and video explaining what was done to correct issue with my vehicle
Christian was very friendly and professional.
Everyone was very pleasant to deal with. Thanks so much for such a fast and easy appointment
Good job thanks for helping me with the recall paperwork
Still tough to sign a quote for 430+ dollars but cashier charges 600+. Probably missing some critical data but it can be frustrating when you ask the cashier why there is a difference and they have no idea. Hemming and hawing about …diagnostics… or …taxes…
Service staff were very attentive and helpful. My recall work was complete in a single day.
Christian was polite, knowledgeable and extremely helpful. He walked me through the final paperwork for the Sunbit program patiently and friendly. He is a great member of your team.
My appointment was at 1:30. I arrived early and they took my car right in.
I didn't get the service I needed and the information I received wasn't explained to me right about my warranty
Yeah, so I dont appreciate being insulted by your staff. I brought my car in for a repair not for someone to tell me my car is in need of a cleaning. I emptied the trash out of my car before coming in, so I KNOW this wasnt in my car before going into your shop. Just got in my car for the first long drive and found someone in your shop had left me a card for a cleaning and detail service. Not sure which one of your employees has a side hustle, but you might want to get them to stop trying to get business through y'all: BTA Detailing ****-****-xxxx
Thank god I have other options on shops outside of recall services.
Kayla was professional and nice!
I was very happy with the service and I will return next time. I need another vehicle service.
Dave was extremely helpful. He kept me up to date on everything and made the whole process easy.
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