Christian was patient, professional, respectful and honest advisor.
He was also very respectful. There was a lady there in service 2 rows before him. I observed she was quite rude. When Christian saw a customer he first asked how could he help them? And if there was no one available he let them know it would be a few mins. The lady was like I can’t help you before you could get a word out. I usually go to Bommarito in Ballwin by my house. But I had an excellent experience with Christian. And will be back.
Great personnel and great service.
I waited comfortably while my car was being serviced.It was finished in no time and I really liked the free car wash.
Dave Reimer is an outstanding service aadvisor.
I am disappointed that a safety inspection was not suggested. I thought it was based on mileage but it based on age of car or mileage. I would have thought someone would point out a safety inspection would also be required.
Very satisfied with my service.thank you
Honestly, today’s service took longer than I’ve become used to. Usually it’s an hour or maybe 90 minutes so I felt safe with an 8:00am appt to get to work by 10 (15 minutes away) but missed a meeting since work didn’t begin on my car until after 9:00am this go round. Team is always nice to work with but I’ll allow more time in the future.
Everything was great. Thanks.
Extremely satisfied with
Service department & Shelby.
The service team was professional, knowledgeable, and kept me informed throughout the repair process.
I was satisfied with the service I received
David resolved the issue with our car! Very professional.
He’s very thorough. It was a pleasure working with him.
David riemer is very friendly,understanding. Reliable service adviser. He want to make the customers happy . He let me know when my vehicle is done and ready to be pickup . Very honest person im very happy with the service experience with David riemer
Christian is an asset to your dealership! We have been buying out cars there for over 30 years and alwys happy with customer service! Good job!
The only issue that I had on this occasion was that I was asked if I wanted the additional service of an alignment with the tire rotation. This is a brand new Nissan Rogue with only 5,000 miles. The manufacturer suggested every 12-15,000 miles for alignment. It was frustrating that this was even suggested at the time of the oil change and tire rotation service.
The lady at the checkout counter was very rude everyone else was so nice but she has the worse attitude and then gave me back the wrong change and when i mentioned it to her she got even more rude
Bill was very helpful to me and explained everything to me . He was very polite too.
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