Service Center

Real Reviews From Verified Customers

Christine S.
2 out of 5
6/20/2026
Read previous submission
James A.
2 out of 5
6/19/2026
I waited hours and no one did anything to my vehicle. I was told technicians could not get to my vehicle. No one explained anything to me until the very end. Your service was unprofessional.
Andrew W.
5 out of 5
6/19/2026
Bill was great thanks
Sharon H.
1 out of 5
6/19/2026
Waited one hour 35 minutes to have nail taken from a tire.
Jennifer W.
4 out of 5
6/19/2026
The associate was friendly knowledgeable, kept me informed, showed me something that needed to be tightened up and I appreciate that and I appreciate the service done on my vehicle.
James B.
4 out of 5
6/19/2026
My experience with David Riemer and Suntrup Nissan is always extraordinary and today was no exception. I told Dave I had a meeting at work at 10am, I got my car to him at 8am and he had my car done by 9am. I couldn't ask for much more. Five out of 5 stars ????.
Susan T.
4 out of 5
6/18/2026
It was a pleasure working with Kayla Stiles! I was having a lot of issues with my Nissan Rogue that has not even reached its 3 year/36,000 mile warranty yet. Kayla stepped up, advocated for me and got every single issue resolved! . I picked my car up Monday and so far, it is running beautifully with the new parts. Nissan needs more employees like Kayla that take the responsibility and time to take care of a customer. On a side note but nothing to do with Kayla’s performance, Nissan needs a much better phone system! It is so hard to talk to a real person and just get an answer. I am 69 nine years old and do not want to talk to a Bot especially when I am upset! Great job, Kayla!
Jesus C.
5 out of 5
6/18/2026
Good
Michael H.
5 out of 5
6/18/2026
Our service was handled in an excellent and efficient manner.
Morgan S.
5 out of 5
6/18/2026
Christian was very helpful and kind. He was a very big help to me and made my first oil change quick and easy. He gets 10 stars from me.
Patricia C.
5 out of 5
6/18/2026
Staff was friendly and was an easy process. Thank you
Terry S.
3 out of 5
6/18/2026
Service was great, but maybe verify first name and car. I had a recall and oil change but service agent said my driver window was not rolling down and thst it would be a 205.00 diagnostic fee. She spelled my last name wrong and just went off what came up. It did make me feel like I did not know what was going on with my car. But after all was verified the rest went great.
Sherry H.
5 out of 5
6/17/2026
Very efficient
Anthony A.
1 out of 5
6/17/2026
I was unhappy to hear I need a new transmission 8 months after you replaced the cvt fluid when nothing was wrong with my transmission prior to fluid being changed. I asked for fluid to be checked prior to be changed in Oct to ensure it would cause no issues & was told it was fine to change it & now I need a new transmission. No, not satisfied.
Alex J.
5 out of 5
6/16/2026
Great service from David
Robert M.
5 out of 5
6/16/2026
David goes above and beyond to help me with my Rogue! He is very kind and considerate. I like when I pull into the service center and I get him!!!
Michelle I.
5 out of 5
6/15/2026
Everything was great. Thanks
Patrick F.
5 out of 5
6/14/2026
David was great
Debra G.
5 out of 5
6/13/2026
Bill was great.
Ronald P.
4 out of 5
6/13/2026
Bill Stock was very helpful and friendly. The service to our vehicle was completed and to our satisfaction. Bill Stock helped me find the vehicle when it was time to leave. Girls at the checkout are also pleasant and nice. I did have to wait 30 minutes longer than the time I was told, however the popcorn and cold water made the wait more pleasant too. Thanks.

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