I just realized my antenna is missing from the roof of my car and your guys washed my car today which I usually don't do
The first drop off appointment, the wrong part was delivered. Had to pick up my car and reschedule another drop off appointment. The second one was better. Dave was very apologetic about the situation and very helpful.
Bill was great, best service advisor on the planet. Really!
He is awesome. He has an amazing personality. As a widow, I feel very comfortable with him. He seems very knowledgeable and trustworthy. What a great employee you have!!
Bill Stock has been my service advisor a few times. He had always been exceptional, courteous and pleasant. He is a great ambassador for Suntrup Nissan.
I made a mistake getting services for my vehicle the app wouldn't let me change from dropping my vehicle off and waiting for it. If I would have known I was to wait 3 hours I would have returned a later date and cancelled today but I waited
Christian got me in and out quickly. He was very helpful
Listening to my request on how to navigate an older car made this experience stress free. Thankyou
I am treated w great respect. My car is always completed when I'm promised. And I'm kept up to date
David Riemer did a great job of keeping me informed about the service on my Rogue.
Everything was done properly and professionaly in a timely mannor
Thank you, job well done.
Dave Riemer always does a fantastic job of taking care of any situation.
Kayla was rude on the phone at the initial call. Very accusatory about the water in my car like it was my fault. She sent me the incorrect final estimate and would explain the additional cost. I tried to be very understanding on the phone but I felt this was unprofessional
The servuce was very good to excellent, as usual.
Great job he was nice it got done fast
Shelby was very easy to work with, I asked if we could have the car back by 1pm the next day, and see called the next day at 9am to let me know the vehicle was ready for pickup, thanks Shelby, you were very pleasant to work with, Glenn
Dave really went the extra mile assisting me with pricing for a repair on the interior. He was patient and answered all of my questions about my service request as well. Such a smooth process! They even washed my car which was a nice surprise.
Social