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Real Reviews From Verified Customers

Service Center Review Summary

5 star 458 reviews 65%
4 star 130 reviews 18%
3 star 18 reviews 3%
2 star 58 reviews 8%
1 star 43 reviews 6%
Review Us
Chevon B.
4 out of 5
11/14/2025
Christian was so amazing and wonderful and has been a wonderful addition to the Nissan service crew and he was very informative and kept me notified on the status of my vehicle and offered the best advice needed for me and has been very patient.
Abigael O.
5 out of 5
11/14/2025
I appreciate your work
Thomas J.
5 out of 5
11/13/2025
As expected. Thanks!
Regina S.
4 out of 5
11/13/2025
My husband Mike and I came in for our 105,000 mile service on our 2019 Nissan Rogue Sport. We ended up purchasing a 2024 Nissan Rogue. It was such a smooth experience. All of your staff from Ryan in service to Keenan in Sales to Ryan in Financing. Everyone worked together to make sure it went smoothly and we couldn’t be happier. This is the 16th vehicle I have purchased from Suntrup since 1996. As they say, we are customers for life.
Leroy L.
5 out of 5
11/13/2025
Okay
James M.
5 out of 5
11/13/2025
David Reimer is the best service tech suntrup has thanks for great service
Elizabeth N.
4 out of 5
11/13/2025
Sounds good!
Edward F.
4 out of 5
11/13/2025
Good, professional handle appointment
Marica B.
4 out of 5
11/13/2025
Good communication skills -- doesn't push
Annamarie V.
4 out of 5
11/13/2025
My needs were met.
David Y.
5 out of 5
11/12/2025
Great job!
Calvin M.
5 out of 5
11/12/2025
Ryan Thoele, Has Excellent Communication Skills. Ryan Shows That He Really Cares, You can feel It Over The Phone.I Am Very Happy That Ryan Is My Service Tech. You Have A Good One In Ryan!!!! Ryan Is Worth His Weight In Gold!!!!
Kathryn R.
4 out of 5
11/12/2025
Bill was ok. He isn't as personable as some of your other gentlemen. On a scale of one to five I would rate hime a three. Just being honest.
Kevin W.
5 out of 5
11/12/2025
Ryan Thoele is the best service advisor
Dawn O.
5 out of 5
11/11/2025
I trust David and feel like I’m in good hands.
David P.
5 out of 5
11/9/2025
????????very friendly and helpful especially our sales person Kye. And Bill was so helpful.
Kathleen O.
1 out of 5
11/9/2025
I sat in the dealership for 3 hours for a standard service/oil change (no tire rotation no car wash) after 10k miles of my new car. My appointment was at 8a but no one even looked at my car after I inquired about it 2.5 hours in.
Virginia D.
4 out of 5
11/9/2025
Christen was great and made me and my car feel cared for
Rachel R.
5 out of 5
11/8/2025
Great service and communication
Jennifer W.
5 out of 5
11/8/2025
She was Professional as well knowledgeable. She kept me informed about the service that was being done on my car.

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