Service Center

Real Reviews From Verified Customers

Van C.
5 out of 5
4/8/2026
As always service was done in professional manner. Bill was great. Thanks as always. Suntrup doing a great job as usual.
Elizabeth B.
1 out of 5
4/8/2026
My appointment for an oil change was 3PM and I was there 5 minutes early. I didn't I get my vehicle back for 2+ hours. Thats a long time to wait when I had an appointment.
Robert M.
2 out of 5
4/8/2026
David was 10 for 10 in his job….Highest praise for his work….David was one of the most knowledgeable pleasant service advisors I have ever met…. The rest of my experience in the service department was a BIG FAIL!…. I reviewed this FAIL with the service department manager….The service manager listed carefully to my sad experience….I will never return to this dealership again….
Brittany D.
5 out of 5
4/7/2026
Great service thank you
Donna R.
5 out of 5
4/7/2026
Bill is always very friendly, helpful and accommodating!
Tamara Y.
5 out of 5
4/7/2026
He was very polite and helpful.
Peggy G.
4 out of 5
4/7/2026
Great service today from Shelley!!!
Jackie J.
4 out of 5
4/7/2026
I did miss not getting the video from the person doing the work. I always appreciated those. Otherwise, everything was great!
Richard S.
4 out of 5
4/4/2026
Bill great job with updates on my car. And each items when parts would be in and customer service was the best I ever had bill info me each day with updates
Olalekan S.
5 out of 5
4/4/2026
As always, thanks a lot to Christian and the rest of the Suntrup Nissan crew! Everyone is always nice, friendly, professional, helpful, courteous and kind! Appreciate you guys! Peace, God Bless! Out. ????????????????????✌????
Richard S.
5 out of 5
4/4/2026
None
Shernita A.
5 out of 5
4/4/2026
Shelby Beeson was phenomenal. Customer service was on point. She was very helpful and friendly.
Harriet C.
4 out of 5
4/4/2026
Very helpful with concerns I had about my vehicle. Good communication and video explaining what was done to correct issue with my vehicle
Floyd W.
5 out of 5
4/3/2026
Christian was very friendly and professional.
Sabrina R.
5 out of 5
4/3/2026
Everyone was very pleasant to deal with. Thanks so much for such a fast and easy appointment
James W.
5 out of 5
4/2/2026
Good job thanks for helping me with the recall paperwork
Brenda A.
5 out of 5
4/2/2026
Very helpful
Jacob O.
1 out of 5
4/1/2026
Still tough to sign a quote for 430+ dollars but cashier charges 600+. Probably missing some critical data but it can be frustrating when you ask the cashier why there is a difference and they have no idea. Hemming and hawing about …diagnostics… or …taxes…
Timothy K.
5 out of 5
4/1/2026
Service staff were very attentive and helpful. My recall work was complete in a single day.
Tanette T.
5 out of 5
4/1/2026
Christian was polite, knowledgeable and extremely helpful. He walked me through the final paperwork for the Sunbit program patiently and friendly. He is a great member of your team.

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