Kayla was very good and explained everything about the service I had done
Everyone is always nice and welcoming
Good communication and very timely work done.
Best experience ever in a new car
Had an 11:15am appointment just for an oil change and never even got my oil changed because it was almost 4pm and I couldn’t wait any longer. Ridiculous
Fast service and great work
Service department took care of me and explained everything. As the old folks use to say, She put it where the goats could get it. She's the best. No complaints.
Christian is always nice, professional, personable, competent and accommodating. He's truly an asset to Suntrup organization. Thanks a lot!
Always helpful,professional, and friendly. Dave gives 100% satisfaction to his customers. Thank you.
Was not prepared for a $94 cabin filter change!!! Too expensive! I also asked for a car wash and did not get that. Christian was very good. He explained why the cabin filter is so important and I appreciated his honesty jusy wasn’t excited about the price! My experience was fine, paying $246 for an oil change and needed services on a vehicle with less then 25,000 miles away as sort of a shock!! I will continue to bring my business there but will better prepare for the prices!
I just realized my antenna is missing from the roof of my car and your guys washed my car today which I usually don't do
The first drop off appointment, the wrong part was delivered. Had to pick up my car and reschedule another drop off appointment. The second one was better. Dave was very apologetic about the situation and very helpful.
Bill was great, best service advisor on the planet. Really!
He is awesome. He has an amazing personality. As a widow, I feel very comfortable with him. He seems very knowledgeable and trustworthy. What a great employee you have!!
Bill Stock has been my service advisor a few times. He had always been exceptional, courteous and pleasant. He is a great ambassador for Suntrup Nissan.
I made a mistake getting services for my vehicle the app wouldn't let me change from dropping my vehicle off and waiting for it. If I would have known I was to wait 3 hours I would have returned a later date and cancelled today but I waited
Christian got me in and out quickly. He was very helpful
Listening to my request on how to navigate an older car made this experience stress free. Thankyou
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