I was completely satisfied with the service and the repair. Rick was cordial and great to work with. I would just ask that in the future I could be provided with a time estimate for the completion of the work, even if it’s rough.
Thank you!
I thank the staff of Suntrup Volkswagen dealership, they were very professional.
Rick was awesome, thorough and helpful
Ian's probably the best service advisor I've ever had at any dealership.
Don't like you can't wait for your car after a certain time for service. Had to call off from work.
Everything went exactly well and thank you. It was great doing business with you.
The team was so helpful when I had an unexpected flat tire. Thank you for taking care, communicating, and explaining!
Service was outstanding and the customer service was unequaled by any of the many previous dealerships that I have used in the past! Scott and Ian are the most knowledgeable and customer oriented dealership people that I have ever worked with! As long as those 2 are there, I would definitely buy our next vehicle there!
I had a very good experience today. No problems at all.
Even added wiper blades at the last minutes. Excellent diagnosis and quick parts order and installation. You have the very best lineup of service agents.
Very happy with ability to get in quickly and have my problem addressed in a timely manner. I will be back!
Everyone at VW is absolutely amazing! They are so friendly, intelligent, and actually care about the customers and their vehicles. The staff is just great! They answer all my questions even when I think I’m asking too many at a time! They are just great!
Thank you so much! Ian Williams provided excellent service, and I’m very satisfied. I’ll definitely complete the survey when it comes through.
Was told I would get lifetime service when I bought the car from Aj. Was told that was untrue today. Will go elsewhere for service and sales. Jeremy was cool though.
Jeremy was great as usual.Nick from parts was awesome and the cashier as well. The oil change was quicker than I expected. Suntrup Volkswagen is a well oiled machine
Rick was very kind and understanding
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