Service Center

Real Reviews From Verified Customers

Timothy M.
5 out of 5
7/18/2026
Ian went above and beyond, thank you!
Kara D.
4 out of 5
7/18/2026
My experience was wonderful from start to finish! I am incredibly thankful for the peace of mind alone knowing my car would be safe on the road for my family and everyone else as we made our way to California. Thank you so much Anthony, Dave, and Ian we are finally home!
Karl S.
4 out of 5
7/18/2026
He got my car repaired quickly without a fuss. I appreciate his work
Cynthia C.
5 out of 5
7/17/2026
Rick is always courteous and knowledgeable about my car.
Steve H.
4 out of 5
7/17/2026
That's 2 questions.
Lauren J.
5 out of 5
7/15/2026
Service department was professional and got me in and out in a timely manner. I appreciate their help! I will continue to come here for my service needs.
William H.
4 out of 5
7/15/2026
Jeremy is the best. Got me in for a "wait" apparently and also got an emissions insp done. Been buying cars from Southland/Suntrup since 1977.Bill H.
Company M.
5 out of 5
7/15/2026
Rick Thayer is great to work with. He explained everything that needed to be completed on my repairs. He’s very professional.
Gregory A.
4 out of 5
7/15/2026
Rick was awesome he told me everything that was going on asked questions of me and I told him my concern that the auto system that keeps you from rolling back wasn’t to my liking and wished I could shut it off (I have a manual). When my car was completed I was so happy that it was turned off a now it is like it should be for someone who has been driving g manuals for over 50 years! The experience was wonderful
David C.
5 out of 5
7/12/2026
Thanks for the efficient service.
Cassandra W.
5 out of 5
7/12/2026
Jeremy was very helpful, compassionate and communicative!
Andrew T.
5 out of 5
7/11/2026
Good communication, done in a timely manner! Thank you!!!
Kyle B.
5 out of 5
7/9/2026
Ian was great!
Erin H.
5 out of 5
7/8/2026
Rick did a great job of taking care of me. He is also great at communication. Thank you Rick. Erin H
Melissa L.
4 out of 5
7/7/2026
Jeremy is always polite and has a smile on his face every time I come in to get my car serviced. He’s always willing to assist with any questions and never makes me feel like I’m bothering him.
Danny T.
4 out of 5
7/7/2026
No problem, as a matter of fact, I made a trade in today, I believe we will have a long, mutually beneficial relationship. Kudos to Zack, he made the process painless, thank you to the whole team!!!!
Daniel D.
5 out of 5
7/6/2026
Jeremy was awesome! Kept me in the loop throughout the process, and I feel like he went to bat for me on getting a job paid for by the warranty company. Thanks to the whole service team at Suntrup VW!
Kelly E.
5 out of 5
7/3/2026
I always come back for the great customer service.
Allison T.
5 out of 5
7/3/2026
Jeremy provides prompt professional care and keeps me updated throughout the process. Thanks, Jeremy.
Mechele M.
5 out of 5
7/2/2026
Rick Thayer kept me informed each step of the way truly appreciate the extra effort for the phone calls and the status updates

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