Service Center

Real Reviews From Verified Customers

Sergio L.
5 out of 5
4/28/2026
He did a good job at checking in my car
Da Xiong.
5 out of 5
4/28/2026
Thank you for excellent services????????????????????
Silmin C.
5 out of 5
4/28/2026
Thank you
Le P.
5 out of 5
4/26/2026
Ernesto is an outstanding customer service. He was helpful and polite.
Vania L.
5 out of 5
4/26/2026
Great service. All my questions were answered.
Augustin Z.
5 out of 5
4/26/2026
Jason was on point and got customers in and out in a timely manner. Very professional.
Cristina Q.
5 out of 5
4/26/2026
Great Service
Titus C.
1 out of 5
4/26/2026
Took my vehicle in for an oil change and it is now in worse condition than before.
Carlos B.
4 out of 5
4/25/2026
Yes very professional, helpful
Ralph R.
2 out of 5
4/25/2026
It took entirely too long for what was needed on my car. Lack of communication my wife and myself sat there for 4 hours and only got information we walked up to ask never had this happen in Toyota of Pasadena
Evelyn L.
5 out of 5
4/25/2026
Julio was great. He was so professional and efficient. I would like to work with him again in the future.
Linda L.
5 out of 5
4/25/2026
Satisfied, yes
Maritza A.
5 out of 5
4/25/2026
I appreciated the service Ernesto provided. He was very welcoming, informative of services and provided exceptional customer service.
Diane N.
5 out of 5
4/25/2026
Thank you for giving me as soon as possible. Date for maintenance on my vehicle. Workers were very nice and kind respectable to me have a great weekend.
Francisco B.
4 out of 5
4/25/2026
He help me what I needed on my car like oil change and was helpful
Elise Esquizel.
2 out of 5
4/25/2026
I still have an issue with my connection from car to phone, car play, he helped but really didnt remember how to fix it. Edward was more help and nicer but the problem is not resolved. They said my car was not talking to my phone. My phone was advanced for my car. Which is NOT true. I have an iphone 16 pro and my car is a 2019. I have been having this issue for a while but wasn’t always like that. Jerry said to disconnect my battery and see if that helps or pay to do something to my radio board which was going to be around 300. I find that VERY unacceptable and he did not seem like he care. When I picked up my car from service, I told him I did not understand why they could not disconnect my battery to see if that would have helped my issue and he said they don’t do that. So pretty unhappy. ???? I have a call into Corporate.
Elisha E.
5 out of 5
4/24/2026
Todd was great! He kept me informed and was very good to work with.
Richard A.
4 out of 5
4/24/2026
Todd Tamaki is and outstanding service advisor. He is someone that I trust gim with my vehicles.
Ernestina M.
5 out of 5
4/24/2026
Very helpful
Gary P.
5 out of 5
4/24/2026
Todd Tamaki is very professional with his clients..

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