Thank you for being so efficient and thorough!!
Professional and thorough. All the necessary things were done and I was kept informed on how things were going. It has always been pleasant doing business with Serra Toyota as it was with Jacob’s Toyota.
He listened well, and was on top of things. Would deal with again. Thumbs up.
You were not able to complete the recall that you requested me to schedule an appointment for.
Julian was very helpful. Amazing experience all-round.
Great job! Thanks for all that you do!
Friendly and explained everything clearly.
John is awesome. Very attentive to his customer's and kept me updated all throughout the process, even on his day off. Very much enjoyed having him as my POC. Would ask for him in the future.
Muy satisfecha con el servicio
Professional service -- no concerns. I'll be back!
The service was fine, but I think I was ripped off. My car is still under 4 years old. I thought I had free oil changes for 4 years. This would have been my last free one and I was charged over $100 for the oil change. This is my second Camry that I bought from Don Jacobs, now Serra. It left a bad taste in my mouth to be honest.
Professional and informative. He made the whole process easy to understand
John will probably be my new go to when coming in for service. No hassle, he's extremely reliable, and even called me on his day off to update me, even after I told him it's no worry. I appreciate his attentiveness.
The associate Cesar was professional, courteous and knowledgeable, he communicated effectively through out the entire process what was being done to the car and what needs to be done in the future
I thank for the care of my car thank you job well Done
Cesar took care of everything for us in a timely manner. Explained everything to my husband over the phone when I brought the car in as there were some changes on paperwork vs what we were told over the phone. Thanks Cesar!!!
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