My favorite person to deal with is rigo, he takes care of the customers and always has a smile on his face. He is what makes coming to the dealership worth it!
AJ is awesome!! Everytime I go there he goes above and beyond. He is the best!!
This is the second time Ive had the pleasure of working with John. He was very helpful and kept me updated about my van. Super nice guy
Everything went fine. Rigo did a great job
Always professional & done in a timely manner.
Chris is always so kind, professional.
could not reach service dept, 2 hrs after I dropped my car off. went back to Toyota told see what was going on. AJ was there then and was very helpful, that’s why when I go there I look for him.. He knows what he’s doing..
I asked to have the tire pressure looked at. Driver side rear is over inflated. I was told the tires would be rotated if they were the over inflated tire would have been found and adjusted. And that tire wouldn’t be showing an over inflated tire on the same side as when I brought it in today.
Always kind and good treating customers
Julian was professional yet was able to have small talk with me. I appreciate that because I wasn’t just standing there. He made me feel invited and welcomed. Thanks Julian
Mr. Rodriguez was courteous,professional up front about your protocol. However, although I understood there would be a shop fee, I was blown away with the amount of it when I came to pick up my car. Charging $75 to dispose of sparkplugs is outrageous. In my opinion, customers should be given a flat price to include all charges plus taxes up front and not face such unpleasant and shockingly high add on fees.
Very satisfied with the agent that checked me in my main complaint is the wait time. That's not on the agent that check me in. Not sure the point of having an appointment if the wait is 2 hours for an oil change
Thank you for the excellent service you guys provide me with.
Very friendly and professional
Good, I hope they are knowledgeable
Even though I was upset he made sure I was taken care of. He was calm and listened to me. To me it was great customer service on his end.
My service advisor was a good guy. I was told when I made the appointment. I would be out in an hour and a half. I had to reschedule my doctor appointment. It was an inconvenience. I was there for three hours.
Coco recommended maintenance and provided discount coupon. All services were completed in 1.5 hours as promised.
Julian was very helpful today - explaining my warranty requirements because of my low mileage
I really appreciated it
Kathy
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