I’m completely satisfied with the service Cesar Becerra provided.
I’m never had bad service from Don Jacobs and I’m very pleased that Serra didn’t change a thing.
Julian was perfect, polite, kind, friendly, found me a coupon, researched my last service records for coolant flush and changed my address. Loved working with him!
You forgot to put a tire stem cap back on. I’ll try to get there Saturday for a replacement.
Rigo is a very courteous, and knowledgeable rep. It was a pleasure working with him.
Service advisor was really detailed on his explanations about what was needed to be done in the vehicle.
Very good service
Togo is always kind and supportive. He takes his time to explain everything to me and makes sure I’m happy with the solution.
He is very professional and very well liked and explains everything so l can understand the procedure that is done to my car
Cesar is very friendly, respectful, and he explained everything to me. This was a good experience. Thanks!
Clear explanation of service done. Nice and refreshing that appointment was on time.
Poor experience. It took over 20 minutes to check in. I went for a walk. They call me 30 minutes later to tell me they didn’t order my tires and don’t have them in stock. Spent over an hour, nothing done on my vehicle.
Service was completed in timely manner.
Results of service were presented in a great format with an opportunity to review.
It took over an hour to look at my cars front seat and tell me a new seat cover must be ordered. Exactly what I told the Service Advisor the moment he greeted me on arrival. I am dreading having to bring it in to actually have the cover replaced( a hour an a half job). I was an auto tech for fourty years. I know what I’m talking, as I replaced dozens of seat covers.
excellent service. Excellent dealership. Strongly recommend!
Amazing service from an amazing Service Advisor, Cesar Becerra! Would 10/10 recommend this dealership to anyone!!
Chris was polite and professional.
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