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Real Reviews From Verified Customers

Service Center Review Summary

5 star 654 reviews 64%
4 star 188 reviews 18%
3 star 36 reviews 4%
2 star 83 reviews 8%
1 star 65 reviews 6%
Review Us
Melissa H.
5 out of 5
10/14/2025
Very good communication and understanding very friendly ????
Mohammad K.
4 out of 5
10/12/2025
Job well done, they fitted me in even though I didn’t have a scheduled appointment!
Kristi B.
5 out of 5
10/12/2025
Friendly and personable service employee.
DEBRA W.
5 out of 5
10/12/2025
AJ White was very helpful- explained things to me- and also is a very nice person..
Blerta K.
5 out of 5
10/12/2025
???? good
Kab Y.
5 out of 5
10/12/2025
It was a pleasure to have Gurpreet Singh help me with my car. He was helpful with informing me in what other services my RAV 4 needed.
Lynn S.
4 out of 5
10/12/2025
AJ was great. I went to the dealership this morning to return my loaner vehicle and pick up my vehicle and they told me my vehicle wasn’t ready yet because they found a couple more spots of peeling paint. I wish that the body shop would have communicated better with the service department. AJ was very helpful and understanding.
Fuad I.
5 out of 5
10/12/2025
No
Haytham H.
5 out of 5
10/12/2025
I am very happy with the service provided by Mike at Serra Toyota.
Andrew S.
5 out of 5
10/11/2025
Always satisfied with the work & recommendations to keep my vehicle running in tip top condition
Kristie K.
5 out of 5
10/11/2025
The scheduling for the appointment on line was simple. The customer service was amazing they were done with my car in under an hour.
Theresa M.
5 out of 5
10/11/2025
Professional and friendly as always.
Luis P.
5 out of 5
10/11/2025
Gilberto was really nice, professional and friendly. I really appreciate the way I was greeted
ALEJANDRO S.
5 out of 5
10/11/2025
Excellent work
Debbie B.
5 out of 5
10/11/2025
Love Toyota and all the guys that work there
Ana V.
5 out of 5
10/11/2025
Excellent Customer Service. Informative and helpful with questions and requests. I will recommend Toyota Serra to anyone!
Tracie P.
5 out of 5
10/11/2025
I thought Julian was friendly and professional. He knew his stuff and communicated needed info well.
Linda M.
5 out of 5
10/10/2025
Very good work and advice.
Daniel M.
5 out of 5
10/10/2025
Did his job.
PATRICK S.
5 out of 5
10/10/2025
Mike is a fantastic advisor. He is quick thorough and I feel honest. I have had him for a lot of my service appointments and will continue to do so.

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