Very nice and helpful young man he knows his stuff
My technician gave me a break on the price after it was discovered that a walnut caused the damage. A critter got into my garage and apparently hid a nut in there that caused trouble with my windshield wipers. I laughed to discover they left the walnut in my car! I was super grateful for the deal, the ride home, and the great work they always do on my car. I’ve never serviced it anywhere other than my dealer!
Cesar was great. I give him a 5 star review.
The service department is outstanding, I have been coming here , for a lot of years . I have never been disappointed. Nice job guys. Chuck Schwartz
Your technology with service records and recall on your own equipment it pathetic. Beyond incompetent
Well done job by Gurpreet Singh
Good service. And manager
AJ was efficient, polite & patient
Great job
I had to rent a vehicle from your store. I kept calling to see if my truck was done. They called me after 3:00 p.m. I will never tell anyone to come to Sierra to purchase a vehicle. I have had nothing but bad luck.
Julian was exceptional. He is very polite and professional. He saw I was having trouble walking and brought my car inside the garage. I didn’t have to go find it in the parking lot. A plus for Julian.
I got a message that my car was ready. I waited for 15 minutes for someone to come get me and nobody did. It wasn’t until I went to the drop off area and asked that anyone helped. I made my appointment at 9:15 because I had to work at noon and I wasn’t out from Serra until 11 am. Staff is always helpful, but this was a frustrating experience.
Excellent service super fast return time perfect experience thank you guys!
Gilberto is a GREAT service advisor. I was at Wilde Toyota this morning and walked out because their service advisor was pushy and abrupt with me. I didn’t have to guess if he was only thinking about his commission when we talked. Mr. Rodriguez is the opposite, he seemed to be considering my interests and was actually checking my vehicle’s service history before trying to upsell me. I’m done bouncing around for my service needs, Gilberto is my guy!
As always, we’re happy to be part of the Serra family!
Rigo Ramierz was excellent, very helpful.
Rigo is the best. He always takes care of me, a true professional.
Very professional and friendly service. Repairs were done in a timely manner and when finished we were notified by phone.
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