Gilbert was respectful from start to finish as well as knowledgeable. I felt more comfortable in the service area because of his personality.
Chris was extremely Pleasant and highly competent.
He was kind, helpful, and just really nice. Probably the best service experience I’ve ever had at a dealership. Sure hope Serra Toyota appreciates this fine young man!
Fantastic service. I am looking forward to your remodel. That takes courage. Wishing you all the very best. You are appreciated.
John was amazing, very professional, excellent communication with explaining our services. Went above and beyond to answer all of our questions and fair prices. Thanks John
Looks like a typo in Mr. Ramirez' name. Please consider correcting this error.
Great customer
service again.
Short time service. Very satisfied
My service advisor is Rigo Ramirez.I said I wanted to come in today, February 4th. Rigo was very accommodating and confirmed my appointment for that day. He is very professional, explained what they were going to do and how long it would take.
Rigo walked me into the waiting area, told me to enjoy snacks and beverages.
He made me feel so welcome.
Jeanne V
Our service agent was polite and efficient. Thank you Chris Wegner!
Thanks to Cesar I got all the maintenance completed this time with only a tune required which i'll get done in the next few week's.he did an outstanding job from start to finish.
I was surprised that you didn’t wash the vehicle. I saw when I got home that a coupon for a complimentary wash was stapled to the receipt. Do you not have a car wash on your premises?
Cesar was great. Very professional and courteous. He kept me
informed every step of the way.
I was happy with the service
Julian was great as always. Very prompt, easy to work with. He knows what our needs and expectations are. I definitely would work with him again in the future.
They were my guys before Serra. As long as they remain, so will I.
Rigo has been my service rep for several years and he has always been a pleasure to deal with. Very friendly and explains everything in detail so that there is no question with what is being done to the vehicle. Great guy!
Social