They were fast and
Got the job done thank y
Thank you for good job! Please keep up the good work!
While the person that checked me in was very nice, knowledgeable and professional, the cost to get my low tire pressure sensors diagnosed blew my mind at $225! I could see that cost to replace the sensors but to just diagnose? I’m very disappointed.
Nate Melcher
Micheal did an outstanding job for me he is an asset to Toyota
AJ was so nice and Funny.He handle my problem fast and consistent being so busy he handle everything so Smoothly.
Mike Alton did a great job and service was provided within a stated amount of time.
Rigo Ramierz-pascual was a pleasure to work with. He was helpful and responded to our questions with great detail. Without question, Rigo provided the best customer service experience I have had with Serra to date.
Mr. ALTON WAS VERY EASY TO WORK WITH, VERY PROFESSIONAL
Their was a part that was installed in my vehicle then sprung a leak right after installation so I brought it back and it was reinstalled at no charge to me because it was from the same part that was installed. Thanks Toyota Team!!! Happy Friday the 13th and Happy **** Day weekend.
Very professional great job !
No, not looking for a new car. I accidentally hit the blue button.
Serra needs to be more forthright and detailed in communications. I had to ask for information that I believe should be provided in your communications. I had a bit of a problem with how long it was taking for you to receive the parts when there is a major toyota distribution center about 100 miles away.
I'm sure that the work was done correctly and I appreciate that.
You could have also washed it. I know that you gave me a ticket to do so myself but a dealer should do that for their customers.
No one explained what was done. And the low tire pressure light is on
the are doing great service
Had the car there less than a month ago. Vehicle inspection report was perfect. Now suddenly we have an oil leak in several places and they also recommend brakes. Very disappointed in the communication and lack of professional work. Will be taking to a 2nd place for another opinion.
You provided excellent service and your colleague's attitude was very good and I am satisfied. Thank you.
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