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Real Reviews From Verified Customers

Service Center Review Summary

5 star 654 reviews 64%
4 star 186 reviews 18%
3 star 35 reviews 3%
2 star 82 reviews 8%
1 star 65 reviews 6%
Review Us
Joyce I.
5 out of 5
2/24/2026
Amazing service!! Julian was so professional and kind!!
Maisee Y.
5 out of 5
2/24/2026
He was very helpful and attentive!!
Michael M.
5 out of 5
2/24/2026
Cesar was a very knowledgeable and personable young man , responding to all of my questions.He is a great PR staff member for Serra.
Apostolis D.
5 out of 5
2/22/2026
All good?
Kathleen M.
5 out of 5
2/22/2026
Cesar was very professional and guided me towards what would be beneficial for my vehicle! Thank you!????
Oswald B.
5 out of 5
2/22/2026
Coco was perfect.
JUAN R.
5 out of 5
2/22/2026
Gilbert was very helpful and professional.
Beverly V.
5 out of 5
2/21/2026
Excellent service!!!
Mary M.
5 out of 5
2/21/2026
Service staff were professional. Received service in a timely manner.
Rosa F.
5 out of 5
2/21/2026
It was really good experience
Jose G.
5 out of 5
2/21/2026
Excelente amable aclara cualquier inquietud lo más importante habla español ????????
Monique J.
5 out of 5
2/21/2026
John was FANTASTIC! Very professional and knowledgeable. Thank you
Antonius A.
4 out of 5
2/20/2026
He did a great job both times we interacted with him. He is the reason I'll be back. Make sure to let him know
John H.
5 out of 5
2/20/2026
Friendly and professional service. Less than 1 hourand answered all my questions.
Betty J.
1 out of 5
2/20/2026
Should have been told the tire was not in-stock the 1st time (so I didn't have to make 2 trips).
Roberta F.
5 out of 5
2/20/2026
I was very impressed with how welcoming and friendly the Serra service staff were. They were professional and finished in a timely manner.
Edwin H.
5 out of 5
2/20/2026
Awesome
Natalia R.
5 out of 5
2/19/2026
He was very knowledgeable , personable, and helpful. He was my favorite person I ever worked with. Kudos!
David W.
1 out of 5
2/18/2026
When I got home after the oil change, I checked underneath and not all the bolts were put back on my skid plate. Several bolts were missing and the skid plate is loose. Please let me know when I can come back and have those bolts put in as they should’ve been after the oil change.
Jerry R.
4 out of 5
2/18/2026
My repairs are not cheap and Julian found a few discounts for me which I really appreciated

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