Very helpful. I had a unique last minute situation and John/team were very accommodating.
Mr Rigo is a true professional. He is Very Very accommodating. He explained everything thoroughly. He escorts me into the lounge where I find treats and beverages. Looking forward to my next visit. Jeanne
Didn’t fix what they said they were. Multiple scratches were on the vehicle when I bought it, and I had an “I owe you” saying it would be fixed, so naturally I didn’t worry about it. When in yesterday and they said there’s only so much they could do, and recommended I buy something at the store.
Gilberto was awesome, very attentive, very helpful and efficient. Will always request him as an advisor when using Toyota for maintenance. Such a great service advisor, had zero issues and couldn’t off been more satisfied
Amazing worker! 10/10 recommend
The service tech indicated in writing that my car dropped off at 4:45 would be completed by 5:30. My car sat in the service bay until 5:50. I could see it from the waiting room. The tech apologized but said he was working on four other matters and couldn't get to my car on the promised time. That was a long time to wait for a tire rotation and then a hour ride home after a long day at work downtown.
My car was done pretty quickly but I needed a shuttle to pick me up and no one ever called to tell me they'd be coming. Instead I had to call and ask for it. Then the guy who came to pick me up was a maniac driver. If I wasn't wearing a seat belt I'd probably be dead right now.
I was very pleased with Julian’s professionalism. He kept me informed throughout the whole process.
Great experience. See you in 5000 miles. Thankyou julian
Mike Alton was professional and efficient. Told me exactly the procedure and length of time.
Julian was friendly, professional and knowledgeable. I liked his attentiveness.
Fantastic visit as always really appreciate the staff at this dealership
Thanks for the great work
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