Excellent service and professionalism from Adam
So glad Travis suggested having the expert man drive the car with me. He figured out the problem in a second.
My years of experience with Jeff Miller have been incredibly the best customer service I’ve received in my past 20 plus years with Metro Lexus. He’s always there to explain and provide assistance to my vehicle and my wife’s vehicle during our service appointments. Thank you Jeff for your dedication as a service advisor!!!
Adam was knowledgeable, professional, and kind. Outstanding service!
Jeff provided outstanding customer service. He is the reason I will be purchasing another Lexus from your location when the time is right.
Jeffery was great. Service visit was easy, relatively quick and he explained the process well. Much appreciated!
He is the best service person there. I will only deal with him from now on. Last time I came there it was a horrible experience and told myself I wouldn’t be back. I gave it a second try and your company should value and appreciate Jeffrey. He was fantastic!
Adam was very pleasant and helpful
The communication by the advisor team was phenomenal
Excellent service experience!
Jeff is always very helpful and thorough. He's very knowledgeable
Didn’t turn off service due on dashboard
Cordis was excellent & very professional & Adam too
I appreciate Cassie keeping me informed of what was required to fix my vehicle. She called and texted and also sent pictures and video of things that needed to be fixed. I would definitely use Metro Lexus and Cassie again.
The service was quick. Paul was transparent about the needs of the vehicle. Great customer service.
Jeffrey Miller is amazing! He took the time to explain things about my car to me in a way that I was able to understand. He makes me feel appreciated as a vaue customer who purchased two vehicles and had them serviced here for over 10 years.
Paul did a good job however the seasonal tire change took too long, two hours., even though I had an appointment.
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