Paul gave outstanding effort to accommodate my ever changing needs to get my vehicle in for the 10,000 mile check up. I’ve been a customer at Metro Lexus for over 20 years and had nothing but positive experiences both with Sales and Service. Thanks to Paul and All.
Jeff was phenomenally thorough with our service and very considerate to boot!
I was truly extremely satisfied with the courteous kind and accommodating service I received. I was a little late getting there due to traffic, but I was treated so kindly and professionally. I recommend them. I believe it was Jeff exceptional treatment thanks once again for having such an elite staff
Dealership was clean and efficient, staff was knowledgeable and friendly. Highly recommend this dealer.
I was satisfied with the way I was treated even though I felt rushed. Car issue was taken care off within 30 min of dropping it off. Was lent a car which is great but felt to bring it back. They always wash my car, this time it wasn't.
My service was handled professionally and efficiently. Allemployees were courteous.
Travis answered a number of questions I had. He was courteous, knowledgeable and friendly and he didn’t try to hurry me along. He was very easy to talk to and I look forward to working with him again should he be the service rep I get in January.
I purchased the car for the service!
Service was efficient. Need analyzed and solution recommended for follow-up visit
Cost expected for solution, though, is quite a lot of $
Not many miles yet but good to know every system is working as it should including tire wear and alignment
Excellent service very nice representative for lexus
When I purchased my 2021 NX300 I was told that I had a 5 year bumper to bumper warranty. Today Cassie informed me that today was the fourth and final covered service. I feel that I was rushed to make all those service appointments in the first 2 years with constant phone calls and mailings and was wondering why. Now I know, so I’m not satisfied and feel that your company scammed me. I only average 3,500 a year and know that my car didn’t need all that service and you know it too. Toula P
Outstanding service! Very happy with Cassie and the Metro Organization!
Mr miller was more than I expected he was very professional Lexus needs more like Mr miller
Thank you for the professionalism and commitment to taking care of my vehicle.
Everything I expected and hoped for.
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