Everything is top notch service. Thank you metro Lexus
Jeff Miller is amazing, knowledgeable, kind and professional. I trust him completely with my Lexus. The staff is kind and professional as well. Thank you Lexus staff for taking good care of my Lexus.
Jeff is the best! Thank you for such amazing service everytime !
Excellent service experience.
Great job by Jeff. Always helpful.
Very fast and easy service.
I am very satisfied with Autumn and the technicians professionalism, all my questions were answered.
Autum excellent service very satisfied I am happy customer coming back for more service
Travis and Dan were great while listening to my situation and agreeing to look into it. Jeffrey was also terrific sharing so much of his car care knowledge. A really great group and a beautiful atmosphere. I’m feeling more confident that Lexus can help me which is so appreciated.
Cassie is a great technician to work with, knowledgeable and helpful.
Friday evening the low/ no washy fluid light came on.
Jeff Miller is very knowledgeable of our needs whenever we come in for service. He takes the time to explain the process every time. He always courteous and always greats us with a smile.
Paul was professional and respectful, and kept me informed throughout my service.
I’ve been dealing with Lexus Brookpark for years and I have to sadly say that the service has declined. Just knowing that the dealership will definitely be a bit pricey and expect it to be thorough and lately it hasn’t been. They’ve missed problems on inspections that I pointed out prior to my appointments. I’m extremely disappointed in the service I’ve received
Everyone we encountered during our visit was very professional, thorough in their explanations, and not at all pushy in trying to make a sale. I felt like a valued customer. Thank you.
I had questions about Apple Play and connecting my phone to the cars tech systems and Travis was dismissive about it all. Didn’t seem like he wanted or cared to help. Told me to come back and pay for a diagnostic assessment but I don’t even know if there’s a problem or if my settings are just wrong because it’s a new car. Overall his personality was dry and unwelcoming. I’d expect more from a Lexus dealership.
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