Jeff was very efficient in servicing my needs under a very difficult situation. He was in contact and on top of the whole process.
Paul was amazing. Courteous. Promptly expedited service. Overall exceeded my expectations
The team seems to be willing to help the customer understand the vehicle beyond the basics. Thank you!
Always a great experience..
Courteous and answered all of my questions.
Josh was very accommodating and kept me informed
Gabriel was the most polite service rep. He was busy with another customer and apologized for me waiting for about 15-20 mins. He explained everything and after checking me in it was very timely. I hope and will request Gabriel at my next appointment. He was and has great customer skills. One question I have which does not refer to Gabriel. I did feel that service reps should take care of customers that are first and next in line which did not happen today. I did feel some type of way. 2 customers were taken care of before me and they came after me. I did not understand that.Please share with Service Manager. Thank You
A very nice person who kept me well informed about the service on my car.
Jeff Miller and Ray Galvin are the only two reasons I come to Metro Lexus.
Prompt. Courteous and efficient
As always, your service is impeccable I can’t thank you guys enough
Knowing little about a car’s mechanics, I appreciate when service personnel go over the forms showing me what is normal or not or when things will need to be replaced, etc.
The service was professional in every way
Gave was efficient and kind and took his time with me
My phone connection is still poor. Lots of static on calls. I cannot use the hands free feature because I can’t understand the person calling because of the breaking up.
Josh was very efficient and did a five star job.
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