No problems with the service advisor. Adam was great. My concern is my final invoice for the work done. With all the papers is a tad hard to follow how the charges equal up but seems I may have been charged for the brake inspection of $47.15 on page 6 even though I purchased the front brake service package. I was quoted on the phone $950 for everything. I paid $985 in person. Invoice has numbers such as $899.06 for total authorized amount on page 6. Page 5 has $845.92 additional approved amount. Page 2 has the brake fluid job at $170.79 with parts and labor but on page 3 it comes out to $203.26. Many differences in totals to sum it up.
always a lovely experience with Adam and this dealership! thanks!
Fantastic service, makes me want to keep coming back!
Always trust Jeff Miller with my car service
Travis was very attentive and courteous towards me. I have a disability and his first concern was my comfort; getting a chair for me during check-in. Travis interacted with the towing service on my behalf. Further he made sure I was safely escorted to the customer waiting area. He informed me of the status of the repair and expedited the routine maintenance that was scheduled for the next day. Travis’ customer service focus is simply excellent! Thank you Travis.
Jeff is a terrific service representative. He explained everything fully and is very positive.
I am very pleased with all that was done with my Lexus. Especially getting it back cleaner than when it arrived. Your employees are friendly, helpful and informative.
They lost my reservation blaming the new owner & it took 2 hrs for
My complimentary service check up.
Excellent service. Jeff Miller was ESPECIALLY very attentive!!!
Would recommend this service to anyone.
My advisor was excellent. That’s what made the service perfect.
I appreciate the courtesy and professionalism of the staff in a comfortable place to wait for my vehicle maintenance.
Jeff and team provided great service. I feel at ease when I bring my vehicle in for service. Jeff reviews the vehicle history and provides the best solutions moving forward. Great customer service.
Jeff is very professional. I would like to have him as my focal point for requesting services.
Great service and friendly staff!
Everything was done in time as promised. Good service. Thx. To both rep. For well above expected service.
Jayraj S
Jeff was very knowledgeable and helpful
Jeff is always great. Courteous and professional.
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