Service was great. That car is garbage.
Thank you for making having the maintenance done on my vehicle such an easy process I couldn't be happier!
Stephanie S
Paul did outstanding job I always recommend the service department because of people like Paul.
A misunderstanding on price was a problem. The price would hav been 180 dollars more than I expected. Paul did split the labor cost and Iagreed to that price. Otherwise everything was good as usual..
My vehicle has not been serviced by Lexus. I think you have the wrong person. I brought my vehicle in last week but did not leave it with you after I was told that I would have to pay for services that I thought would be covered under my warranty.
I love working with Jeffery, he’s very knowledgeable and he always going out of his way to help me and everyone else, I really appreciate him.
You are fortunate to have Jeff there. He is professional and his follow-up skills are excellent.
I am very happy with every one that I had the pleasure of working with to keep my car in good working order. Every one did a great job. I don’t want to trade my car in, I love it.
Your team is incredibly professional and courteous. Consistently. Special thanks to Micah and John(?) and Corsis!
Lexus always takes great care of my car. Cordis has been my service go to guy for years! I trust his judgment and recommendations. He is a great asset to Lexus!????
Service took longer than promised. Apparently, our rep. had gone to lunch and someone had to cover for him. When I went to leave, the drivers seat was in in farthest back position and my drivers’ seat settings had disappeared. And, after 6 months, we have still not received our second key fob. And there is another issue that I should have addressed sooner. When we were delivered our NX late last year, you had no one on staff to teach us how to use the new technology unlike when we purchased our RX 4 years ago. And we are still attempting to learn all of the new features. My wife is still reluctant to drive our NX. We love our new NX but your after purchase service has been very disappointing.
Thorough service and well organized
Waited 4 hrs for service was quoted 1 1/2 - 2 hrs.
Every time I come here I wait 2 hours or more just for an oil change….
Gabriel was very professional, knowledgeable, and pleasant.
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