Jeffrey is absolutely wonderful he goes above and beyond to explain everything to and makes sure he's not just telling me about my car he explains so I know what exactly is being done how he explained everything h to me with my is350 and how professional and the caring way he cared about my cars is what made me stop getting my 2023 rx350 serviced at classic lexus and I will always stay with metro lexus thank you Jeffery for all you do making me aware and making me completely understand everything that is going on with my vehicle has given me a piece of mind every single time I drive it thank you for all you do!
Ian was kind, professional and kept me updated which I appreciated.
Cordis had the problem identified and corrected very quickly . He kept
me informed, was very knowledgeable and it was corrected and I was on my
Way, Very professional and a pleasure to work with . Thank you
Exceptional. Fast service
Nothing to do with service
We just can’t find problem with my car
Everyone very nice as usual.
Micah outstanding service too besides Ian
My car has been there for 104 days
Dan is doing his best but it's a computer issue
Jeffrey was phenomenal.
I was frustrated when I arrived.
I'm satisfied now.
Gary
Lexus has always given excellent service. Thank you.
Service was wonderful as usual! I left my garage door opener in the loaner vehicle, can you please set at service so I can pickup on Monday 11/27? Please give me a call on Monday. Thank you. ****-****-xxxx
Ian Lara was exceptional with great customer service!
Found car part in rear seat of car. Awaiting response from Cordis as to what it is.
Paul provided excellent service. I came in without an appointment and he took care of everything
Danny was very helpful and totally explained everything about the service today. He is an excellent representative of Lexus and especially Metro Lexus. Thanks
Cordis always helps me with my best interest in mind
When the appointment to pick up the car for maintenance appointment. I told them about the stained leather seats. When the man picked up the car I showed him the stained locations marked with the orange posted notes pasted on the locations., but I noticed that when they retired the car, the stains remained. I paid for leather protection.
Thank you
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