Jeff was very friendly highly recommend him as the best service advisor thank you Jeff ????
PAUL WAS VERY ATTENTIVE AND A GREAT COMMUNICATOR.
Jeffrey Miller is very knowledgeable and has great customer service skills.
Jeffrey Miller is great, very understandable and helpful
Paul Cooper was such a pleasant guy!
Good communication great service
Non cordial service agent
Everybody has treated me great. Hopefully my on going issue is fixed.
Quick, efficient with my time. Gave honest feedback. Good Customer Service.
Cassie was friendly, responsive, and knowledgeable. I loved working with her!
I had limited time for my appointment and they worked to get me in and out in a very timely manner. I was so grateful.
Excellent service as always
When I arrived to pick up my car Paul was with a customer. I waited close to 10 minutes without being acknowledged by him so l interject it while he was with another customer and asked him if someone else could help me since he never acknowledged my presence.
Another representative checked me out, and I was on my way. This is the first time this has happened so I was really surprised.
Ian was very helpful and thorough. I also really like the video showing the underside of the car and going over the inspection points.
I do hope that I hear back early next week regarding the bubbling on the chrome trim at the trunk. That just should not be happening on a car of this age. I do hope that Lexus will stand behind its product. Cordis Bunch is looking into that for me.
Thank you again Metro Lexus for servicing my daughter’s Lexus! It’s one thing a father has to worry about is his daughter SUV is running great and safe !! Again thank you for your service!!!
Feel like I was taken advantage of and would have been buying a new car if I knew going into this what I was going to end up with. Won’t get my business again.
The individual that I interacted with when I returned my loaner was very unprofessional. Please contact me ****-****-xxxx Gary Y
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