Dan was great, error messages and he helped me through this trying g time. My brother in law passed and I had meetings with my sister and the funeral home, they brought my car and met me, so much appreciated. Thanks, Metro Lexus for the great service when I needed it!
Great job in servicing my Lexus! They explained what was serviced and completed the services!
Added expense for a service wasn't necessary with the total that was paid
Wonderful attention to detail. The best service department in Cleveland!!
There are issues found in my vehicle that was not discussed with me. She keeps on telling me about the tire that needs to be replaced but the major items like the spark plug and drive belt issues were never discussed with me. When I got home and I looked into the paperwork that was given to me, I was surprised to see the major issues at the back of the paperwork.
Ian was very helpful and explained everything very clearly. A true asset to your service team. Thanks Ian and Metro Lexus Service Department.
Paul was very knowledgeable and attentive, personable and pleasant.
Top notch service as always.
Not surprised the technician was able to solve the problem. Great job
I walked into Metro Lexus without an appointment to inquire about buying new tires. Jeffrey did an excellent job assisting with tire selection and pricing. A few hours later, I had four brand new tires. Jeffrey has impeccable customer service skills. I will definitely get my car serviced at Metro Lexus for future needs.
Great service and will be coming back.
Recommending Lexus Metro to neighbors.
The service was very quick and they accommodated my request even though it was at a short notice. Best customer service.
Adam was great! Kept me informed. Polite and accommodating. Another great experience at Metro!
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